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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

SmileCRM is a cloud-based platform tailored for enhancing telemarketing activities. By utilizing SmileCRM, users can achieve a remarkable 100% increase in call rates and a significant 70% decrease in administrative burdens. You can sit back with a cup of coffee while reviewing your operations through our standard reporting features. With users accessing SmileCRM from various countries including the UK, Germany, France, Spain, Costa Rica, Italy, and the USA, it begs the question: why not embark on your own SmileCRM journey? The application boasts a contemporary interface that provides a refined experience for all users. This effectiveness is demonstrated by operators becoming productive within just an hour of logging in. Establishing and maintaining client trust is fundamental; it requires more than mere charm—actions that foster trust in your brand are essential. SmileCRM facilitates this by enabling automatic lead distribution, sending text notifications to clients' mobiles, granting clients access to view call logs, and even automating report deliveries to them, thereby enhancing transparency and communication. In this way, SmileCRM not only streamlines operations but also strengthens client relationships.

Description

SmilePlant is an Italian-Norwegian software program. SmilePlant offers a limited 50-node free version. SmilePlant is a CMMS software that includes features such as asset tracking and inventory control, scheduling, service history tracking and technician management. SmilePlant can be used as a client-server application, with SQLite or Microsoft SQL Server as the database engine. The Return on Investment (ROI), is within 6 months. SmilePlant offers online support and business hours support. It supports integrations to SAP, Navision and AS400.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SAP Business One No 

Integrations

SAP Business One Yes 

Pricing Details

$1.33 one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

2021 pricelist available from: http://www.smileplant.it/listino_smileplant_2021.pdf
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

1st Consulting

Founded

2017

Country

United Kingdom

Website

www.smilecrm.co.uk

Vendor Details

Company Name

Stellar Solutions & Studio Peresano

Founded

2007

Country

Italy-Norway

Website

www.smileplant.it

Product Features

Telemarketing

Auto Dialer No 
CRM Yes 
Call Logging No 
Call Recording No 
Call Routing No 
Call Scripting Yes 
IVR / Voice Recognition No 
Inbound Call Center No 
Lead Distribution Yes 
Outbound Call Center Yes 

Product Features

CMMS

Asset Tracking Yes 
Calibration Management Yes 
Inventory Control Yes 
Key & Lock Management No 
Mobile Access No 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Document Control

Archiving & Retention Yes 
Automated Routing No 
Change Management No 
Compliance Management No 
Electronic Signature No 
Escalation Management No 
Periodic Review No 
Version Control No 

Document Management

Access Controls No 
Archiving & Retention No 
Collaboration Tools No 
Compliance Tracking No 
Document Archiving Yes 
Document Assembly No 
Document Capture No 
Document Conversion Yes 
Document Delivery No 
Document Indexing Yes 
Document Retention No 
Electronic Signature No 
Email Management No 
File Recovery No 
File Type Conversion No 
Forms Management No 
Full Text Search No 
Offline Access No 
Optical Character Recognition No 
Print Management No 
Version Control No 

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