Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SmileCRM is a cloud-based platform tailored for enhancing telemarketing activities. By utilizing SmileCRM, users can achieve a remarkable 100% increase in call rates and a significant 70% decrease in administrative burdens. You can sit back with a cup of coffee while reviewing your operations through our standard reporting features. With users accessing SmileCRM from various countries including the UK, Germany, France, Spain, Costa Rica, Italy, and the USA, it begs the question: why not embark on your own SmileCRM journey? The application boasts a contemporary interface that provides a refined experience for all users. This effectiveness is demonstrated by operators becoming productive within just an hour of logging in. Establishing and maintaining client trust is fundamental; it requires more than mere charm—actions that foster trust in your brand are essential. SmileCRM facilitates this by enabling automatic lead distribution, sending text notifications to clients' mobiles, granting clients access to view call logs, and even automating report deliveries to them, thereby enhancing transparency and communication. In this way, SmileCRM not only streamlines operations but also strengthens client relationships.
Description
SmilePlant is an Italian-Norwegian software program. SmilePlant offers a limited 50-node free version. SmilePlant is a CMMS software that includes features such as asset tracking and inventory control, scheduling, service history tracking and technician management. SmilePlant can be used as a client-server application, with SQLite or Microsoft SQL Server as the database engine. The Return on Investment (ROI), is within 6 months. SmilePlant offers online support and business hours support. It supports integrations to SAP, Navision and AS400.
API Access
Has API
No
API Access
Has API
No
Integrations
SAP Business One
No
Pricing Details
$1.33 one-time payment
Free Trial
Yes
Free Version
No
Pricing Details
2021 pricelist available from: http://www.smileplant.it/listino_smileplant_2021.pdf
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
1st Consulting
Founded
2017
Country
United Kingdom
Website
www.smilecrm.co.uk
Vendor Details
Company Name
Stellar Solutions & Studio Peresano
Founded
2007
Country
Italy-Norway
Website
www.smileplant.it
Product Features
Telemarketing
Auto Dialer
No
CRM
Yes
Call Logging
No
Call Recording
No
Call Routing
No
Call Scripting
Yes
IVR / Voice Recognition
No
Inbound Call Center
No
Lead Distribution
Yes
Outbound Call Center
Yes
Product Features
CMMS
Asset Tracking
Yes
Calibration Management
Yes
Inventory Control
Yes
Key & Lock Management
No
Mobile Access
No
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Document Control
Archiving & Retention
Yes
Automated Routing
No
Change Management
No
Compliance Management
No
Electronic Signature
No
Escalation Management
No
Periodic Review
No
Version Control
No
Document Management
Access Controls
No
Archiving & Retention
No
Collaboration Tools
No
Compliance Tracking
No
Document Archiving
Yes
Document Assembly
No
Document Capture
No
Document Conversion
Yes
Document Delivery
No
Document Indexing
Yes
Document Retention
No
Electronic Signature
No
Email Management
No
File Recovery
No
File Type Conversion
No
Forms Management
No
Full Text Search
No
Offline Access
No
Optical Character Recognition
No
Print Management
No
Version Control
No