Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Smile® provides a straightforward solution for communication between families and their community, reducing caregiver stress and offering reassurance to loved ones. Utilizing our unique framework and tools, Smile® enables the collection and monitoring of vital information on essential factors that are recognized to enhance the overall well-being of residents dealing with memory care challenges. This innovative approach not only fosters better interactions but also contributes to a more supportive environment for everyone involved.
Description
SmileCRM is a cloud-based platform tailored for enhancing telemarketing activities. By utilizing SmileCRM, users can achieve a remarkable 100% increase in call rates and a significant 70% decrease in administrative burdens. You can sit back with a cup of coffee while reviewing your operations through our standard reporting features. With users accessing SmileCRM from various countries including the UK, Germany, France, Spain, Costa Rica, Italy, and the USA, it begs the question: why not embark on your own SmileCRM journey? The application boasts a contemporary interface that provides a refined experience for all users. This effectiveness is demonstrated by operators becoming productive within just an hour of logging in. Establishing and maintaining client trust is fundamental; it requires more than mere charm—actions that foster trust in your brand are essential. SmileCRM facilitates this by enabling automatic lead distribution, sending text notifications to clients' mobiles, granting clients access to view call logs, and even automating report deliveries to them, thereby enhancing transparency and communication. In this way, SmileCRM not only streamlines operations but also strengthens client relationships.
API Access
Has API
No
API Access
Has API
No
Integrations
SMSBump
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$1.33 one-time payment
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CarexTech
Founded
2011
Country
United States
Website
www.carextech.com
Vendor Details
Company Name
1st Consulting
Founded
2017
Country
United Kingdom
Website
www.smilecrm.co.uk
Product Features
Long Term Care
Claims Management
No
Clinical Care
No
EHR
No
Electronic Health Record
No
For Home Care Providers
Yes
For Nursing Homes
Yes
Geriatric Care
No
MDS Review
No
Patient Records
No
Staff Scheduling
No
Product Features
Telemarketing
Auto Dialer
No
CRM
Yes
Call Logging
No
Call Recording
No
Call Routing
No
Call Scripting
Yes
IVR / Voice Recognition
No
Inbound Call Center
No
Lead Distribution
Yes
Outbound Call Center
Yes