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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Smile® provides a straightforward solution for communication between families and their community, reducing caregiver stress and offering reassurance to loved ones. Utilizing our unique framework and tools, Smile® enables the collection and monitoring of vital information on essential factors that are recognized to enhance the overall well-being of residents dealing with memory care challenges. This innovative approach not only fosters better interactions but also contributes to a more supportive environment for everyone involved.

Description

SmileCRM is a cloud-based platform tailored for enhancing telemarketing activities. By utilizing SmileCRM, users can achieve a remarkable 100% increase in call rates and a significant 70% decrease in administrative burdens. You can sit back with a cup of coffee while reviewing your operations through our standard reporting features. With users accessing SmileCRM from various countries including the UK, Germany, France, Spain, Costa Rica, Italy, and the USA, it begs the question: why not embark on your own SmileCRM journey? The application boasts a contemporary interface that provides a refined experience for all users. This effectiveness is demonstrated by operators becoming productive within just an hour of logging in. Establishing and maintaining client trust is fundamental; it requires more than mere charm—actions that foster trust in your brand are essential. SmileCRM facilitates this by enabling automatic lead distribution, sending text notifications to clients' mobiles, granting clients access to view call logs, and even automating report deliveries to them, thereby enhancing transparency and communication. In this way, SmileCRM not only streamlines operations but also strengthens client relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SMSBump Yes 

Integrations

SMSBump No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1.33 one-time payment
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CarexTech

Founded

2011

Country

United States

Website

www.carextech.com

Vendor Details

Company Name

1st Consulting

Founded

2017

Country

United Kingdom

Website

www.smilecrm.co.uk

Product Features

Long Term Care

Claims Management No 
Clinical Care No 
EHR No 
Electronic Health Record No 
For Home Care Providers Yes 
For Nursing Homes Yes 
Geriatric Care No 
MDS Review No 
Patient Records No 
Staff Scheduling No 

Product Features

Telemarketing

Auto Dialer No 
CRM Yes 
Call Logging No 
Call Recording No 
Call Routing No 
Call Scripting Yes 
IVR / Voice Recognition No 
Inbound Call Center No 
Lead Distribution Yes 
Outbound Call Center Yes 

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