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Description
Smartnumbers guarantees that your voice network remains secure, dependable, and compliant, whether your goal is to combat fraud in the contact center, authenticate callers, or transition to SIP safely. By equipping organizations to mitigate business disruptions, Smartnumbers enhances caller authentication and fraud detection in contact centers. The service offers pre-answer caller authentication, which optimizes the customer experience by identifying and redirecting suspicious calls before they are answered. It also minimizes identity verification questions, thereby shortening call durations and saving both time and money while enhancing caller authentication. Over 350 organizations trust Smartnumbers to provide their essential services, including financial institutions, the Ministry of Defence, and emergency services, all of which have stringent security and reliability needs. We collaborate with top communications providers and technical vendors, allowing you to acquire Smartnumbers through your preferred supplier, ensuring a seamless integration into your existing systems. With these comprehensive solutions, you can focus on your core operations while maintaining peace of mind regarding security.
Description
Verizon Call Filter is designed to shield you from undesirable calls while allowing you to manage who can contact you. It effectively identifies spam and reroutes high-risk spam calls directly to voicemail, ensuring your peace of mind. This service is available for mobile phones and select standalone smartwatches. Through Call Filter, incoming callers are screened, providing alerts when a number is suspected of being spam, a robocall, or potentially fraudulent. Even if your device does not support the Call Filter app, you can access it via My Verizon. Most Android devices come with the Call Filter app pre-installed, meaning it might already be on your phone. The system generates alerts for suspected spam calls and can automatically block such calls based on their assessed risk level, sending them straight to voicemail. Additionally, users can report numbers as spam and employ filters to prevent other unwanted callers, including robocalls. You have the flexibility to modify spam filter settings whenever necessary. Enhanced features like Caller ID and the ability to block entire area codes grant you even greater authority over your incoming calls, ensuring a more tailored communication experience. This comprehensive approach to call management is vital in today's digital landscape, where unsolicited calls can be a common nuisance.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Cisco CX Cloud
Diamond IP
Genesys Cloud CX
Number Verifier
Verizon Cloud
Integrations
Amazon Web Services (AWS)
Cisco CX Cloud
Diamond IP
Genesys Cloud CX
Number Verifier
Verizon Cloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$2.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Smartnumbers
Founded
1995
Country
United Kingdom
Website
smartnumbers.com
Vendor Details
Company Name
Verizon
Founded
2000
Country
United States
Website
www.verizon.com/solutions-and-services/call-filter/