Average Ratings 11 Ratings
Average Ratings 0 Ratings
Description
Smarter Contact is an AI-Powered Text and Voice Communication platform.
It provides an all-in-one integrated platform to:
- Engage contacts to consistently have more conversations;
- Nurture contacts though the funnel;
- Close deals by turning leads to revenue;
- Measure results to scale what works or fix what doesn’t.
Key factors that make Smarter Contact stand out include:
- All-in-One Platform
- Rapid 10DLC Approval
- Industry-Leading Deliverability
- AI-Powered
- Automation and Scale, including automated campaigns and workflows
- Built-on TCPA Compliance Safeguards
- No Daily Limits/Restrictions
- User-Friendly Interface and Automation
- Mobile App Access
Texting and voice together are effective communication channels because they leverage unique strengths that cater to different needs and preferences. The best approach involves a combination of both.
Having text and voice on a single platform is advantageous because it creates a seamless, efficient, and cost-effective experience.
- Seamless Transition: Users can easily switch between communication modes (e.g., from a text chat to a voice call) within the same interface, without having to switch between different apps or manually transfer information.
- Contextual Information: Having all interactions in one place ensures that the full conversation history is available, regardless of the channel used.
- Reduced “App Overload”: Users no longer need to manage multiple apps, login credentials, and interfaces for different types of communication.
Description
Textel is an innovative business messaging solution that enhances customer interactions by leveraging both AI and human-driven dialogue. Users can engage with clients on a large scale or in personalized one-on-one exchanges within Textel's compliant and integrated environment. By fostering stronger connections with clients, Textel not only helps to increase revenue but also improves team productivity. The platform allows for AI-assisted and conversational texting, enabling seamless communication through familiar tools. Integrated directly into your CCaaS system, Textel simplifies the process for both agent-assisted and automated SMS and MMS interactions. Immerse yourself in personalized communication with 1:1 texting, allowing for meaningful two-way dialogues with customers. You can easily send images or links to provide immediate access to essential information, fostering customer loyalty in the process. Furthermore, Textel enables you to monitor conversation logs within your current customer platform, facilitating ongoing enhancements to your service. By utilizing this approach, businesses can continuously adapt and refine their customer engagement strategies.
API Access
Has API
No
API Access
Has API
No
Integrations
Genesys Cloud CX
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Meevo
No
NiCE CXone Mpower
No
Podio
Yes
REISift
Yes
RingCentral RingCX
No
STX
No
SalonBiz
No
Integrations
Genesys Cloud CX
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Meevo
Yes
NiCE CXone Mpower
Yes
Podio
No
REISift
No
RingCentral RingCX
Yes
STX
Yes
SalonBiz
Yes
Pricing Details
$597 per quarter
Whether you’re just starting out or scaling fast, Smarter Contact offers pricing plans designed to grow with your business—without sacrificing performance or features. We provide both "Pay as you go" and Committed use" plans.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Smarter Contact
Country
United States
Website
smartercontact.com
Vendor Details
Company Name
Textel
Country
United States
Website
textel.net
Product Features
Contact Management
Activity Management
No
Appointment Management
No
Contact Database
Yes
Contact History
Yes
Contact Import/Export
Yes
Customer Pipeline
No
Email Marketing
No
Group Management
No
Interaction Tracking
Yes
Lead Management
Yes
Prospecting Tools
No
Sales Pipeline Management
Yes
Search / Filter
No
Segmentation
No
Shared Contacts
No
Social Media Integration
Yes
Real Estate Marketing
Advertising Management
No
CMA
No
CRM
No
Contact Management
Yes
Email Marketing
No
Lead Generation
Yes
Listing Management / IDX
No
Presentation
No
Reporting / Analytics
Yes
SEO
No
SMS Marketing
Yes
Social Media Marketing
No
Virtual Tour
No
Website Builder
No
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
Yes
Contact Management
Yes
MMS
No
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Product Features
Contact Management
Activity Management
No
Appointment Management
No
Contact Database
No
Contact History
No
Contact Import/Export
No
Customer Pipeline
No
Email Marketing
No
Group Management
No
Interaction Tracking
No
Lead Management
No
Prospecting Tools
No
Sales Pipeline Management
No
Search / Filter
No
Segmentation
No
Shared Contacts
No
Social Media Integration
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No