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Description
Developing online surveys, forms, and questionnaires allows you to gather and analyze data effectively, providing you with the insights needed for informed decision-making. Our platform is trusted by a diverse range of users, including students, non-profits, corporations, and government entities, who rely on it daily to capture and utilize data. SmartSurvey is equipped with a variety of features designed to facilitate quick and easy respondent engagement while gathering feedback and opinions. Each plan offers unlimited surveys, a collection of pre-designed templates, and an extensive selection of question types to choose from. For those on paid plans, advanced question types and logic are included, while enterprise options come with pre-configured customer experience inquiries, comprehensive dashboards, and customizable variable features. Enhance the visibility of your surveys with robust built-in distribution tools, and all plans allow for unique links to be created for sharing, sending, and monitoring surveys, which can also be embedded within your website. Additionally, business plans and higher tiers provide the ability to send and track survey invitations through our integrated email service, ensuring you maximize your outreach and engagement. With these comprehensive tools, you can efficiently collect valuable insights that drive your organization's success.
Description
Customers who pay for services don’t always express satisfaction. Our NPS software simplifies this by employing straightforward one-question surveys to provide insights into your business trajectory. It is offered free indefinitely, eliminating the need to overwhelm your clients with lengthy questionnaires. Thermostat's NPS surveys consist of just a single question along with an optional comment section. This approach generates a concise Net Promoter Score (NPS) that you can easily monitor. It distills your customer feedback into one accessible figure that everyone in your organization can comprehend and leverage. All the essential insights about your clientele are consolidated on a single user-friendly screen, featuring integrated filtering and comparison options. Unlike generic survey platforms, our NPS software generates reports specifically designed for the Net Promoter System. You can analyze your data based on custom fields, dates, and additional metadata like geographic location. Furthermore, we retain your data indefinitely, allowing you to effortlessly track trends over time and make informed decisions based on historical performance. This capability ensures that your business remains responsive to customer feedback and evolving market conditions.
API Access
Has API
API Access
Has API
Integrations
Zapier
Emailable
Google Analytics
KonnectzIT
NeverBounce
Salesforce
Stackreaction
Wufoo
Integrations
Zapier
Emailable
Google Analytics
KonnectzIT
NeverBounce
Salesforce
Stackreaction
Wufoo
Pricing Details
$25 per month
Free Trial
Free Version
Pricing Details
$49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SmartSurvey
Founded
2002
Country
United Kingdom
Website
www.smartsurvey.co.uk
Vendor Details
Company Name
Thermostat.io
Website
thermostat.io
Product Features
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis