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Description
SmartQ-IVR VoIP™ is utilized globally by educational institutions, market analysis firms, clinical research organizations (CROs), political polling agencies, and major corporations in the Fortune 500. This versatile tool aids universities in conducting behavioral health studies, assists market researchers in gathering customer feedback, helps CROs with participant management and randomization, and supports political polling and large businesses in their data collection efforts. It enables effective data gathering through tailored surveys that feature branching paths, scoring systems, tracking changes over time, and automated email notifications. With just SmartQ-IVR VoIP and a standard telephone, users can engage in data collection without needing specialized training or coding skills. The user-friendly “point-and-click” interface allows for the quick design and modification of surveys, all while requiring minimal equipment. Additionally, TeleSage SmartQ VoIP offers a cost-effective solution compared to traditional, expensive interactive voice response (IVR) systems, making it accessible for a wider range of users. This combination of affordability and functionality makes SmartQ-IVR VoIP™ a preferred choice for data collection across various industries.
Description
mQuest® Market Research stands out as a premier survey platform tailored for diverse modern market research needs, receiving widespread approval. Its adaptable order management, straightforward implementation, and accurate analysis render mQuest® POS an essential tool for point-of-sale research. Customized checklists, comprehensive visual documentation, and meticulous analysis contribute to the ongoing enhancement of quality standards. mQuest® Lead simplifies the automatic mobile gathering of leads via smartphones or tablets, alongside efficient follow-up processes. Whether conducted through interviews or individual submissions, mQuest® Car Clinic facilitates prototype testing with assurance and security. Furthermore, mQuest® empowers field workers to manage all orders and activities seamlessly while on the move through mQuest® service. Every step of the process can be systematically recorded using checklists and protocols, ensuring nothing is overlooked in the research journey. With its robust features, mQuest® not only enhances the effectiveness of research efforts but also fosters continuous improvement in quality assurance practices.
API Access
Has API
No
API Access
Has API
No
Integrations
Quickwork
No
Pricing Details
$5000 one-time payment
Free Trial
No
Free Version
No
Pricing Details
$199 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
TeleSage
Country
United States
Website
telesage.com/smartq-ivr/
Vendor Details
Company Name
cluetec
Country
United States
Website
www.cluetec.de/en/solutions/mquest/mobile-data-collection-applications/
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
Yes
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Market Research
Benchmarking
Yes
Compensation Management
Yes
Data Management
Yes
Email / Online
Yes
Face-to-Face
Yes
Panel Management
No
Paper-Based
No
Phone-Based
Yes
Sample Management
Yes
Statistical Analysis
Yes
Survey Management
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
Yes
