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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

SmartQ-IVR VoIP™ is utilized globally by educational institutions, market analysis firms, clinical research organizations (CROs), political polling agencies, and major corporations in the Fortune 500. This versatile tool aids universities in conducting behavioral health studies, assists market researchers in gathering customer feedback, helps CROs with participant management and randomization, and supports political polling and large businesses in their data collection efforts. It enables effective data gathering through tailored surveys that feature branching paths, scoring systems, tracking changes over time, and automated email notifications. With just SmartQ-IVR VoIP and a standard telephone, users can engage in data collection without needing specialized training or coding skills. The user-friendly “point-and-click” interface allows for the quick design and modification of surveys, all while requiring minimal equipment. Additionally, TeleSage SmartQ VoIP offers a cost-effective solution compared to traditional, expensive interactive voice response (IVR) systems, making it accessible for a wider range of users. This combination of affordability and functionality makes SmartQ-IVR VoIP™ a preferred choice for data collection across various industries.

Description

Survey System serves as an electronic platform designed for the collection of data through various studies and surveys. This tool is particularly well-suited for use with Tablet PCs, facilitating methods such as Computer Assisted Personal Interviewing (CAPI), Computer Assisted Self Interviewing (CASI), as well as applications in Clinical Research, Social Research, Market Research, and Polling. The cutting-edge features of Tablet PCs have been seamlessly integrated, enabling the same survey experiences for mobile respondents as for those using desktop devices. Essentially, this means that data can be gathered using only a stylus or even without any writing instrument at all, providing flexibility in data collection methods. This versatility makes Survey System an invaluable asset for researchers across multiple disciplines.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Quickwork Yes 

Integrations

Quickwork No 

Pricing Details

$5000 one-time payment
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

TeleSage

Country

United States

Website

telesage.com/smartq-ivr/

Vendor Details

Company Name

Knight Software

Website

www.knightsoft.com

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing Yes 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic Yes 
Supports Audio / Images / Video No 

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