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Description
SmartQ-IVR VoIP™ is utilized globally by educational institutions, market analysis firms, clinical research organizations (CROs), political polling agencies, and major corporations in the Fortune 500. This versatile tool aids universities in conducting behavioral health studies, assists market researchers in gathering customer feedback, helps CROs with participant management and randomization, and supports political polling and large businesses in their data collection efforts. It enables effective data gathering through tailored surveys that feature branching paths, scoring systems, tracking changes over time, and automated email notifications. With just SmartQ-IVR VoIP and a standard telephone, users can engage in data collection without needing specialized training or coding skills. The user-friendly “point-and-click” interface allows for the quick design and modification of surveys, all while requiring minimal equipment. Additionally, TeleSage SmartQ VoIP offers a cost-effective solution compared to traditional, expensive interactive voice response (IVR) systems, making it accessible for a wider range of users. This combination of affordability and functionality makes SmartQ-IVR VoIP™ a preferred choice for data collection across various industries.
Description
Suggestar provides an effortless mobile feedback platform that not only increases the volume of responses but also delivers insightful results. Regardless of whether you manage a single site or a franchise with several outlets, Suggestar is adaptable to fit your current requirements. Reach out to us to explore how we can cater to your business's specific needs. A representative from Suggestar will be eager to walk you through our offerings. You can customize the order of your questions or shuffle them randomly in real time, creating a quick and user-friendly survey experience that encourages high response rates without needing incentives. Participants can select “No, Maybe, or Sure,” followed by an open-ended question that invites them to elaborate on their thoughts. For those with multiple locations, you can create distinct survey links to effectively analyze and compare the performance across various sites, ensuring you gain valuable insights tailored to each location's feedback. This approach not only enhances engagement but also helps you refine your strategies based on direct customer input.
API Access
Has API
No
API Access
Has API
No
Integrations
Quickwork
No
Pricing Details
$5000 one-time payment
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
TeleSage
Country
United States
Website
telesage.com/smartq-ivr/
Vendor Details
Company Name
Suggestar
Founded
2012
Country
Canada
Website
www.suggestar.com
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
Yes
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
Yes
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
Yes
