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features
design
support

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Description

SmartLoyalty, developed by BPC Banking Technologies, serves as a comprehensive management solution for loyalty and reward programs, allowing users to swiftly design and oversee cutting-edge loyalty initiatives. This platform is specifically crafted to facilitate the quick establishment of intricate programs for both issuers and acquirers. Users can effortlessly implement loyalty schemes aimed at enhancing customer retention and driving purchasing actions. The system calculates points through a variety of factors such as customer demographics, transaction methods, merchant categories, transaction types, and even specific times during the day. As mobile payment usage continues to rise and e-wallets capture a larger segment of the market, the significance of loyalty programs becomes increasingly vital. Unlike previous practices where card issuers relied on the physical aesthetics of plastic cards to foster brand loyalty, the advent of electronic cards eliminates this approach, necessitating new strategies to engage customers. Consequently, businesses must adapt to this evolving landscape by innovating their loyalty offerings to remain competitive.

Description

The Wallet Crew specializes in assisting brands with the creation and management of passes for Apple Wallet and Google Wallet, encompassing loyalty cards, gift cards, event tickets, stamp cards, and coupons, among others. Customers can conveniently add these passes through your website, application, or physical store, while every registration transmits their information back to your CRM or marketing systems. Designed for seamless integration from the outset, the platform boasts over 20 connectors that support the most prevalent retail and ticketing solutions, and it allows for the addition of new connectors without disrupting your existing configuration. Experts in the wallet domain oversee the entire process, ensuring that passes are functional at critical points such as checkout, entry gates, and stadiums. Additionally, users benefit from complimentary push notifications, and a supplementary scanner app available on both iOS and Android facilitates the immediate handling of stamp cards and validation. This solution is fully prepared to support global operations spanning hundreds of retail locations across various countries. Furthermore, the user-friendly interface ensures that both brands and customers have a smooth experience throughout.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Apple Wallet No 
Google Wallet No 
HPE Consumption Analytics Yes 

Integrations

Apple Wallet Yes 
Google Wallet Yes 
HPE Consumption Analytics No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BPC Group

Founded

1995

Country

Switzerland

Website

www.bpcbt.com/smartvista-solutions/loyalty-card-programs

Vendor Details

Company Name

The Wallet Crew

Founded

2021

Country

France

Website

www.thewalletcrew.io

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management Yes 
Gift Card System No 
Loyalty Card System Yes 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

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