Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our solution operates seamlessly in offline mode, ensuring functionality regardless of internet connectivity, while securely synchronizing data to the cloud once a connection is established. It is compatible with both Apple iPads, iPhones, and Android tablets, and includes features such as badge printing and a Visitor Satisfaction Survey to gauge guests' experiences. Additionally, it provides emergency call roll printing and supports multiple locations and entrances. A daily visitor report is generated, and guests can be prompted to sign NDAs or other legal documents prior to their check-in. Automatic notifications can be sent through email, SMS, Slack, or MS Teams whenever a visitor registers. The visitor workflow is highly adaptable, allowing certain fields to be enabled or disabled as needed. For enhanced integration, the system can connect with existing IT frameworks via API, all while allowing for customized branding that includes your logo. Each badge features a QR code that is printed and emailed to the visitor for expedited sign-in and sign-out processes. A search dashboard facilitates quick access to visit history, and all visit data is stored securely on our cloud infrastructure for extended periods. This comprehensive approach ensures a streamlined visitor management experience.

Description

friendlyway Visitor Management is a cloud-based solution that automates the full visitor lifecycle – from invitations and pre-registration to self-service check-in, badging, and checkout. It connects with self-service kiosks or tablets so visitors can register themselves, scan a QR code or ID, capture a photo, and instantly receive a printed badge or access card. The system supports different visitor categories (guests, contractors, employees, temp workers, event attendees) and can be deployed across a single site or multiple locations. Organizations can configure tailored workflows for each visitor type, including pre-visit questionnaires, NDAs and other agreements, safety briefings, knowledge checks, and e-signatures to meet internal policies and regulatory requirements. Online and onsite registration forms, omnichannel invitations and notifications, and multi-language support help standardize the process and deliver a consistent branded experience. Reception and security teams benefit from real-time dashboards that show who is expected, who is on-site, and when visitors have checked out. The solution integrates with physical access control systems, Microsoft 365/Outlook, calendars, and other enterprise tools to enable host notifications, visit approvals, and automated access provisioning. Built on the friendlyway Cloud Platform, the visitor management module can be combined with digital signage, wayfinding, and workforce management capabilities to support broader on-site experience and security use cases.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM No 
Microsoft Entra ID No 
Microsoft Outlook No 
Microsoft Teams No 

Integrations

HubSpot CRM Yes 
Microsoft Entra ID Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 

Pricing Details

$19 per month per location
Free Trial Yes 
Free Version Yes 

Pricing Details

$75 per kiosk/month
Starting price for a simple off-the-shelf process.
Configurable workflows and integration with access management start at $500 per location/month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Menelic

Founded

2008

Country

United Kingdom

Website

smartlobby.co

Vendor Details

Company Name

friendlyway

Founded

1998

Country

USA, Germany

Website

www.friendlyway.com/visitor-management-solution/

Product Features

Visitor Management

Alerts/Notifications No 
Badge Management Yes 
Document Management No 
ID Scan Yes 
Pre-Registration Yes 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List No 

Product Features

Visitor Management

Alerts/Notifications Yes 
Badge Management Yes 
Document Management Yes 
ID Scan Yes 
Pre-Registration Yes 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List Yes 

Alternatives

DigiGreet Reviews

DigiGreet

OFEC Consulting

Alternatives

Savance Visitor Management Reviews

Savance Visitor Management

Savance Workplace
InstaCheckin Reviews

InstaCheckin

SkySoft
Axix Visitor Mgmt Reviews

Axix Visitor Mgmt

Axix Technologies LLC USA
CoReceptionist Reviews

CoReceptionist

ORAFOX TECHNOLOGIES, INC