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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

SmartKarrot, a cloud-based solution for Customer Success & Account Management allows teams to manage Customer Growth (Expansion/Retention & Renewal), with a platform focussed on Intelligence & Automation. 1. SmartKarrot is built on Augmented Intelligence and proactive handles complex use cases related to Expansion & Retention. Multiple products, service lines, and geographies. 2. Our customers can scale efficiently with our intense focus on Automation & Playbooks. 3. Our New Age Design with a PLG mindset makes for a great user experience. 4. Our unlimited user packages allow our clients to be truly Customer Centric and enable great alignment within their teams.

Description

Success4 provides the right tools that do all the heavy lifting so you can focus on your customer success strategy.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Outlook Yes 
Salesforce Yes 
Stripe Yes 
AirCare No 
Amazon S3 No 
Amazon Web Services (AWS) Yes 
Asana Yes 
CloudTalk No 
Freshdesk No 
Freshsales No 
Gmail No 
Grafana Cloud No 
HubSoft No 
Microsoft Excel Yes 
Mixpanel No 
Pipedrive No 
Recurly No 
Segment No 
Zoho Mail No 

Integrations

Microsoft Outlook Yes 
Salesforce Yes 
Stripe Yes 
AirCare Yes 
Amazon S3 Yes 
Amazon Web Services (AWS) No 
Asana No 
CloudTalk Yes 
Freshdesk Yes 
Freshsales Yes 
Gmail Yes 
Grafana Cloud Yes 
HubSoft Yes 
Microsoft Excel No 
Mixpanel Yes 
Pipedrive Yes 
Recurly Yes 
Segment Yes 
Zoho Mail Yes 

Pricing Details

Pricing shared after discussions. Available in 2 Models:
(A) - Outcome-based pricing linked to your success.Leverage the option of unlimited users.
(B) - Customized Pricing based on specific client needs.
Free Trial No 
Free Version No 

Pricing Details

$99
$99 per user for a month for the first 5 users and $89 for every other user after that 5.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

SmartKarrot Inc

Founded

2018

Country

United States

Website

www.smartkarrot.com

Vendor Details

Company Name

Success4

Founded

2016

Country

United States

Website

success4.us

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management Yes 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content Yes 

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score Yes 
Onboarding Yes 
Revenue Management Yes 
Usage Tracking / Analytics Yes 
Win / Loss Analysis Yes 

Product Features

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management No 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score Yes 
Onboarding Yes 
Revenue Management Yes 
Usage Tracking / Analytics Yes 
Win / Loss Analysis Yes 

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