Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SmartKarrot, a cloud-based solution for Customer Success & Account Management allows teams to manage Customer Growth (Expansion/Retention & Renewal), with a platform focussed on Intelligence & Automation.
1. SmartKarrot is built on Augmented Intelligence and proactive handles complex use cases related to Expansion & Retention. Multiple products, service lines, and geographies.
2. Our customers can scale efficiently with our intense focus on Automation & Playbooks.
3. Our New Age Design with a PLG mindset makes for a great user experience.
4. Our unlimited user packages allow our clients to be truly Customer Centric and enable great alignment within their teams.
Description
Success4 provides the right tools that do all the heavy lifting so you can focus on your customer success strategy.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Microsoft Outlook
Yes
Salesforce
Yes
Stripe
Yes
AirCare
No
Amazon EC2
Yes
Amazon Web Services (AWS)
Yes
Asana
Yes
Freshchat
No
Freshsales
No
Gmail
No
Integrations
Microsoft Outlook
Yes
Salesforce
Yes
Stripe
Yes
AirCare
Yes
Amazon EC2
No
Amazon Web Services (AWS)
No
Asana
No
Freshchat
Yes
Freshsales
Yes
Gmail
Yes
Pricing Details
Pricing shared after discussions. Available in 2 Models:
(A) - Outcome-based pricing linked to your success.Leverage the option of unlimited users.
(B) - Customized Pricing based on specific client needs.
(A) - Outcome-based pricing linked to your success.Leverage the option of unlimited users.
(B) - Customized Pricing based on specific client needs.
Free Trial
No
Free Version
No
Pricing Details
$99
$99 per user for a month for the first 5 users and $89 for every other user after that 5.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SmartKarrot Inc
Founded
2018
Country
United States
Website
www.smartkarrot.com
Vendor Details
Company Name
Success4
Founded
2016
Country
United States
Website
success4.us
Product Features
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
Yes
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
No
Video Content
Yes
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
Yes
Revenue Management
Yes
Usage Tracking / Analytics
Yes
Win / Loss Analysis
Yes
Product Features
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
No
Customer Engagement
Yes
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
Yes
Revenue Management
Yes
Usage Tracking / Analytics
Yes
Win / Loss Analysis
Yes