Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SmartFreight empowers enterprises to manage their entire delivery ecosystem—own fleet and third-party carriers—through one unified platform. Its transport management software configures carrier rate cards, automatically selecting the best option for each shipment based on destination, timing, and cost. The platform supports hybrid last-mile systems, allowing businesses to compare in-house fleet performance against external carriers for maximum efficiency. Companies gain transparency with real-time shipment tracking, POD (proof of delivery) management, and automated workflows, reducing the administrative burden of managing complex logistics networks. With seamless integrations into leading ERP, WMS, eCommerce, and accounting systems, SmartFreight adapts to existing business processes. The solution also strengthens financial control with simplified carrier invoice reconciliation across thousands of deliveries. Customers report significant cost savings, improved delivery accuracy, and reduced manual errors thanks to SmartFreight Mobile. Backed by partnerships with over 650 global carriers, the platform ensures scalability, adaptability, and proven results in high-volume shipping environments.
Description
Tracey, developed by Sendcloud, is a shipping intelligence platform hosted in the cloud that empowers e-commerce brands, third-party logistics providers, and retailers to enhance their delivery performance by transforming fragmented carrier tracking information into organized and actionable insights. This allows businesses to effectively evaluate carriers, streamline costs, and elevate the overall customer experience. The software consolidates parcel and status information from over 40 global carriers, providing real-time shipment visibility, accurately forecasting delays, and suggesting optimal transport choices based on factors like cost, reliability, transit durations, and service level agreements, rather than relying on guesswork. It facilitates the ongoing assessment and comparison of carrier performance, enables benchmarking against industry standards, and aids in negotiating more favorable carrier contracts. Additionally, Tracey automates proactive notifications for customers, significantly reducing inquiries regarding order status with estimated time of arrival predictions and alerts for any delivery issues. With the capability to integrate seamlessly with current shipping, customer service, or warehouse systems through an API, Tracey ensures that the right parcel information is accessible when needed, thus streamlining operations further. This comprehensive approach not only enhances operational efficiency but also builds stronger relationships with customers through improved communication and transparency.
API Access
Has API
No
API Access
Has API
Yes
Integrations
JD Edwards EnterpriseOne
Yes
MYOB
Yes
NetSuite
Yes
Odoo
Yes
OnBuy
Yes
SAP Business One
Yes
SYSPRO ERP
Yes
Sendcloud
No
Shopify
Yes
SuiteMaster
Yes
Integrations
JD Edwards EnterpriseOne
No
MYOB
No
NetSuite
No
Odoo
No
OnBuy
No
SAP Business One
No
SYSPRO ERP
No
Sendcloud
Yes
Shopify
No
SuiteMaster
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
WiseTech Global
Founded
1997
Country
Sydney , Australia
Website
smartfreight.com
Vendor Details
Company Name
Sendcloud
Founded
2019
Country
Belgium
Website
www.traceybysendcloud.com
Product Features
Freight
3PL
No
Barcoding / RFID
No
Billing & Invoicing
No
Customer Management
No
Customer Portal
No
Import / Export Management
No
International Forwarders
No
LTL Management
No
Local Forwarders
No
Rate Management
No
Shipment Tracking
No
Truckload Management
No
Warehouse Management
No
Waybills
No
Shipping
Air Shipping
No
Bills of Lading
No
Container Shipping
No
Freight Shipping
Yes
Ground Shipping
Yes
Import / Export
No
Ocean Shipping
No
Parcel Shipping
Yes
Quotes / Estimates
Yes
Shipment Tracking
Yes
Warehouse Management
Yes
Supply Chain Management
Demand Planning
No
Electronic Data Interchange
No
Import / Export Management
No
Inventory Management
No
Order Fulfillment
Yes
Order Management
No
Sales & Operations Planning
No
Shipping Management
Yes
Supplier Management
No
Transportation Management
Yes
Warehouse Management
Yes
Transportation Dispatch
Billing & Invoicing
Yes
Computer Aided Dispatch
Yes
Customer Database
No
Emergency Dispatch
No
Fuel Management
No
Mileage Tracking
No
Order Management
Yes
Routing
Yes
Scheduling
Yes
Vehicle Tracking
No