Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

SmartFreight empowers enterprises to manage their entire delivery ecosystem—own fleet and third-party carriers—through one unified platform. Its transport management software configures carrier rate cards, automatically selecting the best option for each shipment based on destination, timing, and cost. The platform supports hybrid last-mile systems, allowing businesses to compare in-house fleet performance against external carriers for maximum efficiency. Companies gain transparency with real-time shipment tracking, POD (proof of delivery) management, and automated workflows, reducing the administrative burden of managing complex logistics networks. With seamless integrations into leading ERP, WMS, eCommerce, and accounting systems, SmartFreight adapts to existing business processes. The solution also strengthens financial control with simplified carrier invoice reconciliation across thousands of deliveries. Customers report significant cost savings, improved delivery accuracy, and reduced manual errors thanks to SmartFreight Mobile. Backed by partnerships with over 650 global carriers, the platform ensures scalability, adaptability, and proven results in high-volume shipping environments.

Description

Tracey, developed by Sendcloud, is a shipping intelligence platform hosted in the cloud that empowers e-commerce brands, third-party logistics providers, and retailers to enhance their delivery performance by transforming fragmented carrier tracking information into organized and actionable insights. This allows businesses to effectively evaluate carriers, streamline costs, and elevate the overall customer experience. The software consolidates parcel and status information from over 40 global carriers, providing real-time shipment visibility, accurately forecasting delays, and suggesting optimal transport choices based on factors like cost, reliability, transit durations, and service level agreements, rather than relying on guesswork. It facilitates the ongoing assessment and comparison of carrier performance, enables benchmarking against industry standards, and aids in negotiating more favorable carrier contracts. Additionally, Tracey automates proactive notifications for customers, significantly reducing inquiries regarding order status with estimated time of arrival predictions and alerts for any delivery issues. With the capability to integrate seamlessly with current shipping, customer service, or warehouse systems through an API, Tracey ensures that the right parcel information is accessible when needed, thus streamlining operations further. This comprehensive approach not only enhances operational efficiency but also builds stronger relationships with customers through improved communication and transparency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

JD Edwards EnterpriseOne Yes 
MYOB Yes 
NetSuite Yes 
Odoo Yes 
OnBuy Yes 
SAP Business One Yes 
SYSPRO ERP Yes 
Sendcloud No 
Shopify Yes 
SuiteMaster Yes 

Integrations

JD Edwards EnterpriseOne No 
MYOB No 
NetSuite No 
Odoo No 
OnBuy No 
SAP Business One No 
SYSPRO ERP No 
Sendcloud Yes 
Shopify No 
SuiteMaster No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

WiseTech Global

Founded

1997

Country

Sydney , Australia

Website

smartfreight.com

Vendor Details

Company Name

Sendcloud

Founded

2019

Country

Belgium

Website

www.traceybysendcloud.com

Product Features

Freight

3PL No 
Barcoding / RFID No 
Billing & Invoicing No 
Customer Management No 
Customer Portal No 
Import / Export Management No 
International Forwarders No 
LTL Management No 
Local Forwarders No 
Rate Management No 
Shipment Tracking No 
Truckload Management No 
Warehouse Management No 
Waybills No 

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping Yes 
Ground Shipping Yes 
Import / Export No 
Ocean Shipping No 
Parcel Shipping Yes 
Quotes / Estimates Yes 
Shipment Tracking Yes 
Warehouse Management Yes 

Supply Chain Management

Demand Planning No 
Electronic Data Interchange No 
Import / Export Management No 
Inventory Management No 
Order Fulfillment Yes 
Order Management No 
Sales & Operations Planning No 
Shipping Management Yes 
Supplier Management No 
Transportation Management Yes 
Warehouse Management Yes 

Transportation Dispatch

Billing & Invoicing Yes 
Computer Aided Dispatch Yes 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management Yes 
Routing Yes 
Scheduling Yes 
Vehicle Tracking No 

Product Features

Alternatives

LIVE Connect Reviews

LIVE Connect

Banyan Technology

Alternatives

Cario TMS Reviews

Cario TMS

Cario