Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.

Description

Consumers consider user-generated content to be 9.8 times more influential than content created by influencers when deciding what to purchase. By gathering and sharing user reviews online, businesses can significantly enhance the customer journey. Shoppers place the same level of trust in online reviews as they do in personal recommendations from friends and family. Beyond being a powerful marketing asset, customer reviews also encourage search engines to rank your website more favorably in search results. It's vital to collect ratings, reviews, personal experiences, and images from your customers to enrich their shopping experiences and sway their purchasing choices. Engaging with customer reviews allows them to feel acknowledged and valued. Our user-friendly portal ensures that you never overlook an opportunity to interact with your shoppers. Addressing customer inquiries about your offerings will aid them in making well-informed purchasing decisions. User-generated content stands out as unique, highly relevant, and genuine, which helps elevate your website in Search Engine Results Pages (SERPs), ultimately driving increased traffic and engagement. By fostering a community around your brand, you can build loyalty and encourage repeat business.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

BigCommerce Yes 
Magento Yes 
Shopify Yes 
Buy Real Media Yes 
Cloutly Yes 
Facebook Yes 
Instagram Yes 
Mailchimp No 
ProvenExpert.com Yes 
QuickBooks Online Yes 
Reviewsub Yes 
Shift4Shop No 
TargetBay No 
Volusion No 
WooCommerce No 
X (Twitter) Yes 

Integrations

BigCommerce Yes 
Magento Yes 
Shopify Yes 
Buy Real Media No 
Cloutly No 
Facebook No 
Instagram No 
Mailchimp Yes 
ProvenExpert.com No 
QuickBooks Online No 
Reviewsub No 
Shift4Shop Yes 
TargetBay Yes 
Volusion Yes 
WooCommerce Yes 
X (Twitter) No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$49 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

SmartCustomer

Founded

2006

Country

United States

Website

www.smartcustomer.com

Vendor Details

Company Name

TargetBay

Country

United States

Website

targetbay.com/products/reviews-and-ratings/

Product Features

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

Alternatives