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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

No matter the size of your agency, we offer tailored software solutions for public safety that cater to all requirements. Whether you're in law enforcement, dispatch, corrections, or emergency services, our software plays a crucial role in fostering a safer and more efficient environment for users and the community alike. Choose your agency type below to begin the process. SmartCOP operates as a financially robust division of N. Harris Computer Corporation, which is a part of Constellation Software, Harris Inc. This parent company strategically acquires and retains businesses, with no intention of selling them off. Our software applications have been meticulously crafted to provide comprehensive integrated solutions for the public safety sector. Each component of our software suite employs a shared Master Index File, facilitating straightforward record searches and connections while minimizing the need for repetitive data entry. We are dedicated to ensuring that our clients receive the utmost value through our extensive annual maintenance and support agreements, which are designed to enhance user experience and operational efficiency. Join us in revolutionizing public safety through technology.

Description

Integrated Operations 360 (iOps360) is a cloud-based operation management platform that was created by public safety workers. iOps360 offers a variety of features including scheduling, time management and status boards. We have an extensive suite of Scheduling tools, based on over 14 years of experience in scheduling. There are many staffing options, including ABC, ABCD and Days Of The Week. We also offer custom patterns (Dupont Modified Dupont Charlotte Fire, etc.), self scheduling, and custom shift templates. Each staffing model can be customized to allow for Availability, Hirebacks, Swaps and Trades, Kelly Days, or Leave Requests. All USA-based customer support is included for free. Our goal is to provide 24/7 customer support. You can easily get any question answered quickly using our Live Chat feature. You can also email or call us at any time.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axon Fusus Yes 
Fire Rescue Systems No 
Geotab No 
Keystone No 
National Fleet Tracking No 
OpenGTS No 

Integrations

Axon Fusus No 
Fire Rescue Systems Yes 
Geotab Yes 
Keystone Yes 
National Fleet Tracking Yes 
OpenGTS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$4/user/month
$4/user/month No hidden fees no extra costs. All modules included
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

SmartCOP

Founded

1999

Country

United States

Website

www.smartcop.com

Vendor Details

Company Name

iOps360

Founded

2004

Country

United States

Website

iops360.com

Product Features

Law Enforcement

Case Management No 
Certification Management Yes 
Court Management No 
Court Management Integration Yes 
Crime Scene Management No 
Criminal Database No 
Dispatching No 
Evidence Management No 
Field Reporting No 
Incident Mapping Yes 
Internal Affairs Administration No 
Investigation Management No 
Scheduling No 

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking No 

Product Features

EMS

Availability Indicator Yes 
Billable Items Tracking Yes 
Daily Unit Loading Analysis Yes 
Dispatch Monitoring Yes 
EMS Service Roles Time Clock Yes 
Electronic Signature Yes 
Equipment Tracking Yes 
Fleet Management Yes 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data Yes 
Refusal Statements No 
Shift Management Yes 
Supply Management Yes 

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