Compare Smart Business Circle vs. Zence 360

Your data warehouse is your source for truth about customer data. Hightouch syncs these data to the tools your business relies on. Your sales, marketing, customer success and customer service teams will have a 360@ view on the customer through the tools they trust. Eliminate tedious data requests. Hightouch operationalizes data warehouses to make analytics real. Better data can drive growth. Personalized campaigns can be run across all channels, including email, push, ads, and social media. You don't need engineering favors to iterate. Improved data can increase revenue. Target leads with custom PQL or MQL models. Sync one view of the customer with your CRM. Better data will prevent churn. Your CS CRMs should have a 360-degree view of your customers. You can use customer data to identify customers at risk. Your data warehouse contains all of your data. Analytics is just the beginning. Hightouch makes your data warehouse operational by empowering you with SQL to sync data to any SaaS platform.

Annually, we conduct surveys with over a million individuals worldwide, enabling businesses to swiftly grasp evolving consumer trends. Our user-friendly platform is tailored for busy teams, facilitating the extraction of essential information, customized analysis, and seamless sharing. Identify your ideal customer using more than 250,000 profiling metrics. Utilize question charts to gain insights into the thoughts, emotions, and actions of your audience. Aggregate data and visualizations to craft a compelling narrative for your team. Combine various data points for comprehensive analysis and deeper understanding. Access unparalleled insights into consumer behavior through survey results that capture the perspectives, interests, and actions of billions of individuals globally. We consistently pose the same survey questions across different regions, allowing for detailed insights into local markets while also providing a broader global perspective. Discover what consumers genuinely think about your brand and its competitors, gaining valuable insights into industry leaders and their market positions. This holistic approach ensures that businesses can navigate the complexities of consumer perception effectively.

Plauti brings native data quality to Salesforce and Microsoft Dynamics 365 CE, giving teams the confidence to automate, report, and run AI on records they can actually trust. Nothing is exported to outside servers: everything runs inside your own CRM, and your admins keep full control without filing a single IT ticket. Data quality with Plauti covers the whole record lifecycle: Get a live view of data health across every object (table) and field, so the whole team works from one accurate picture Bulk-clean existing duplicates, standardize formatting, and validate emails, phone numbers, and addresses Stop bad records before they land, whether they come in through manual entry, imports, the API, or AI tools like Agentforce and Copilot Put clean data to work right away: route it, distribute it downstream, and let AI act on records it can rely on Because it's built directly on Salesforce and Dynamics 365 CE architecture, Plauti inherits your existing permissions and security setup. There's no separate login to manage, no delay syncing data between systems, and no compliance blind spots.

Reflectiz is a web exposure management platform that enables organizations to proactively identify, monitor, and mitigate security, privacy, and compliance risks across their digital environments. It provides comprehensive visibility and control over first, third, and even fourth-party components like scripts, trackers, and open-source libraries—elements that are often missed by traditional security tools. The unique advantage of Reflectiz is that it operates remotely, without embedding code on customer websites. This ensures no impact on site performance, no access to sensitive user data, and no additional attack surface. By continuously monitoring all publicly available components, Reflectiz identifies hidden risks in your digital supply chain, helping to detect vulnerabilities and compliance issues in real-time. With a centralized dashboard, Reflectiz gives businesses a holistic view of their web assets, making it easier to manage risk across all digital properties. The platform allows teams to establish baselines for approved behaviors, swiftly identifying deviations that may indicate threats. Reflectiz is particularly valuable for industries such as eCommerce, healthcare, and finance, where managing third-party risks is crucial. It helps businesses enhance security, reduce attack surfaces, and maintain compliance without requiring any changes to website code, offering continuous monitoring and detailed insights into external component behaviors.

NINJIO is an all-in-one cybersecurity awareness training solution that lowers human-based cybersecurity risk through engaging training, personalized testing, and insightful reporting. This multi-pronged approach to training focuses on the latest attack vectors to build employee knowledge and the behavioral science behind human engineering to sharpen users’ intuition. Our proprietary NINJIO Risk Algorithm™ identifies users’ social engineering vulnerabilities based on phishing simulation data and informs content delivery to provide a personalized experience that changes individual behavior. With NINJIO you get: - NINJIO AWARE attack vector-based training that engages viewers with Hollywood style, micro learning episodes based on real hacks. - NINJIO PHISH3D simulated phishing identifies the specific social engineering tricks most likely to fool users in your organization. - NINJIO SENSE is our new behavioral science-based training course that shows employees what it “feels like” when hackers are trying to manipulate them.

Our online training (via our LXP or xAPI to your LMS) provides online training employees actually appreciate plus skills assessments and risk benchmarking. Compliance courses for Preventing Workplace Harassment, Cybersecurity, Global Data Privacy, AI Governance, and more. Content is written by lawyers with decades of expertise preventing workplace harassment & motivating business compliance. Our flagship anti-harassment courses meet all relevant laws (CA, NY, IL, UK, AUS, CAN, IND, MEX, etc.) Emtrain courses include binge-worthy workplace video, interactive scenarios, skill building techniques, reflection questions, completion certificates, and litigation-ready reports. 100+ microlessons for continued learning OR to remediate disrespectful or non-compliant behaviors. Clients include Cisco, Degreed, Genentech, Glassdoor, Google, Instacart, NPR, Whirlpool. Partners: Workday Cloud Connect; Udemy Business; Ninjio Don't just check the compliance box. Your co-workers deserve more!

EcholoN is a flexible platform for IT Service Management (ITSM), Enterprise Service Management (ESM), Service Desk, Help Desk, Customer Service and Field Service Management. It helps organizations manage service processes, workflows, assets, knowledge and business information in one integrated environment. A key component is the EcholoN Enterprise Application Framework. It enables companies to configure workflows, forms, data structures, roles and business logic and to create individual business applications on the same platform. This allows EcholoN to support requirements beyond traditional ticketing and service management. The platform covers Incident, Request, Problem and Change Management, Service Catalogs, Knowledge Management, IT Asset and Configuration Management, customer and contract processes, complaint management, quality processes, maintenance and technical field service. Workflow automation, rules, notifications, escalations, dashboards and reporting help standardize processes, improve transparency and reduce manual effort. EcholoN can be used across IT and other departments such as customer service, technical service, facilities, HR and quality management. With its modular architecture, integration capabilities and Enterprise Application Framework, EcholoN provides a scalable foundation for ITSM, ESM, Field Service, process automation and custom enterprise applications.

OfficeSpace Software is the #1 AI Operating System for the Built World, delivering an intelligent platform that helps organizations plan, manage, and optimize their physical workplaces. The system unifies space planning, desk and room reservations, wayfinding, visitor management, asset tracking, maintenance workflows, and workplace analytics in a single platform designed for scale and collaboration. AI-enabled analytics, predictive insights, and automated workflows give teams a clear view of how spaces are used and how people work across locations. Facilities, HR, IT, and Real Estate leaders use the platform to support hybrid and flexible environments, improve space utilization, streamline operations, and enhance the employee experience while reducing real estate and operational costs. Recognized by Gartner for innovation in the Workplace Experience Applications market, OfficeSpace provides a scalable foundation for future-ready workplaces. By connecting people, spaces, and assets through actionable data, the platform helps organizations make informed decisions and achieve measurable business outcomes.

Planview AdaptiveWork, previously known as Clarizen, empowers PMOs and professional services teams of various sizes to achieve instant visibility across their operations, streamline workflows, proactively address potential risks, and enhance overall business outcomes. By aligning with the company’s strategic objectives, organizations can maximize workforce effectiveness, ensuring that teams concentrate on delivering the most critical tasks timely. It facilitates the tracking, management, and prioritization of work requests, guaranteeing that each request automatically encompasses all necessary information for execution. With bi-directional integration with your CRM and custom triggers in place, opportunity details can be effortlessly captured to aid in planning client projects. The platform automates and governs the various phases of the request lifecycle, including submission, scoring, prioritization, routing, and approval, thereby streamlining the pathway for converting requests into actionable projects, tasks, or work items. This comprehensive approach not only boosts efficiency but also fosters a culture of accountability and transparency within the organization.

Kudoboard offers an online alternative to the card that is passed around and signed on birthdays, work anniversaries, onboardings, farewells, and more. Perfect for special occasions, shout-outs, and company events - Kudoboard allows your employees to drive workplace appreciation from the bottom-up! Getting started for employees is easy. They create a Kudoboard for a teammate's special occasion, add content to the board, invite others to contribute, and then schedule it for delivery. It's as simple as that!