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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

As a leading provider of Business Phone solutions in North America, we take great pride in delivering top-tier VoIP phone systems to small and medium-sized enterprises across Canada and the United States, ensuring they receive a dependable and secure service supported by our approachable and experienced customer service team. Additionally, we stand out as one of the select few VoIP solution providers in the region that safeguard client data through geo-redundant data centers located in both the U.S. and Canada, utilizing advanced security measures to ensure the utmost reliability and protection for our customers. Our commitment to excellence and security sets us apart in a competitive industry, allowing businesses to focus on their growth while we handle their communication needs.

Description

Founded in 1987, Digital Security Concepts Inc. aimed to deliver quick, straightforward, and secure solutions tailored for managers, which led to the creation of TourTrax. We focus on offering tools that assist management and staff across diverse industries in ensuring proof of presence, tracking time and attendance, utilizing digital forms with real-time tracking, overseeing both internal and external mobile devices, and enhancing team communication. Our clientele spans a wide array of Facility Management and Security departments across Institutional, Industrial, Commercial, and Municipal sectors, including some of the largest hotels and casinos in North America. Furthermore, on an international level, we collaborate with authorized reseller partners to serve clients such as Government agencies, Transit Authorities, Property Management firms, and Security Contractors, demonstrating our commitment to providing comprehensive security solutions globally. With a diverse customer base, we continuously adapt and evolve our offerings to meet the changing demands of the industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$9 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

dgNetrix Communications

Founded

2007

Country

Canada

Website

www.slingshotvoip.com

Vendor Details

Company Name

TourTrax

Founded

1987

Country

Canada

Website

www.tourtrax.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Softphone

Audio / Video Conferencing No 
Call Logging No 
Call Recording No 
Call Transfer No 
Caller Identification No 
Chat / Messaging No 
Contact Management No 
Fax Management No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Product Features

Compliance

Archiving & Retention Yes 
Artificial Intelligence (AI) No 
Audit Management Yes 
Compliance Tracking No 
Controls Testing No 
Environmental Compliance No 
FDA Compliance No 
HIPAA Compliance No 
ISO Compliance No 
Incident Management No 
OSHA Compliance No 
Risk Management Yes 
Sarbanes-Oxley Compliance No 
Surveys & Feedback No 
Version Control Yes 
Workflow / Process Automation No 

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