Average Ratings 7 Ratings

Total
ease
features
design
support

Average Ratings 250 Ratings

Total
ease
features
design
support

Description

Introducing the ultimate Customer Service App designed for all Slack users. Consolidate all your team's and clients' communications in one centralized platform. Our product and team are highly specialized and entirely focused on Slack. We pride ourselves on our commitment to customer messaging within this ecosystem. No other company matches our dedication to this niche. Slack is embedded in our identity. In fact, we are the first fully funded company that operates exclusively on Slack. Engage with your prospects and clients across various platforms—be it your website, social media, mobile applications, or email—directly through Slack! Your business must adapt to your customers' locations, not the opposite. If your goal is to streamline customer communication and enable your team to work from a unified control hub, then Slaask is your ideal solution. Beyond being an exceptional customer messaging tool, Slaask allows you to create a tailored chatbot that seamlessly aligns with your brand identity, enhancing your customer interaction experience even further. With Slaask, you can revolutionize how your organization connects with its audience in the digital age.

Description

Slack is an AI-powered productivity and collaboration platform designed to help teams work together through conversations, channels, automations, and connected business tools. It gives organizations a central place to manage communication, projects, customer conversations, files, meetings, workflows, and updates. Channels create transparent spaces where employees, external partners, apps, and AI agents can collaborate around shared work. Slackbot adds personalized AI assistance by using the messages, files, channels, apps, and tools users already have permission to access. It can answer questions, summarize missed conversations, schedule meetings, generate content, analyze reports, create charts, and help teams act on information inside Slack. The platform also includes huddles for quick voice and video conversations, Slack Connect for working with clients and partners, and Workflow Builder for automating repetitive tasks. Slack integrates with many business systems, including Salesforce, Agentforce, GitHub, Claude, Google Drive, Vercel, Jira, Zoom, HubSpot, Workday, and other workplace tools. Its AI and automation features help teams reduce meeting overload, find information faster, and coordinate work across departments. With security, scalability, and enterprise controls, Slack helps businesses create a connected operating system for everyday work.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Asana Yes 
Baremetrics Yes 
Facebook Yes 
Freshdesk Yes 
Front Yes 
Groove Yes 
HappyFox Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Jira Yes 
Jira Service Management Yes 
Jira Work Management Yes 
Kayako Yes 
LiveAgent Yes 
Mailchimp Yes 
Mailjet Yes 
Pipedrive Yes 
Stackreaction Yes 
Stripe Yes 
Teamleader Yes 

Integrations

Asana Yes 
Baremetrics Yes 
Facebook Yes 
Freshdesk Yes 
Front Yes 
Groove Yes 
HappyFox Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Jira Yes 
Jira Service Management Yes 
Jira Work Management Yes 
Kayako Yes 
LiveAgent Yes 
Mailchimp Yes 
Mailjet Yes 
Pipedrive Yes 
Stackreaction Yes 
Stripe Yes 
Teamleader Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$8.75/user/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Slaask

Founded

2015

Country

United States

Website

slaask.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

slack.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation Yes 
Chatbot Yes 
Email Automation No 
Group Messaging Yes 
Human Handover No 
Lead Distribution Yes 
Lead Qualification Yes 
Mobile Messaging Yes 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat Yes 

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management No 

Product Features

Collaboration

Brainstorming Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Contact Management No 
Content Management No 
Document Management Yes 
Project Management Yes 
Real Time Editing Yes 
Task Management Yes 
Version Control No 
Video Conferencing Yes 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing Yes 
Blogs No 
Chat / Messaging Yes 
Employee Directory Yes 
Event Calendar No 
File Sharing Yes 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback No 

Internal Communications

App Integration Yes 
Blogs Yes 
Chat/Messaging Yes 
Email Management No 
Employee Directory Yes 
Event Calendar No 
Newsletter Management No 
Photo Gallery Yes 
Social Sharing Yes 
Survey Management No 
Telephony Yes 
Video Chat Yes 
Voice Chat Yes 

Messaging

End-to-End Encryption (E2EE) No 
File Sharing Yes 
Groups / Channels Yes 
Payments No 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs Yes 
Threaded Discussion Yes 
Video Conferencing Yes 
Voice Calling Yes 

Remote Work

Collaboration No 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat No 
Meeting Management No 
Project Management No 
Remote Access No 
Remote Support No 
Screen Sharing No 
Softphone No 
Task Management No 
Time Zone Tracking No 
Video Chat No 
Web Conferencing No 

Screen Sharing

Annotations / Drawing Tools Yes 
Desktop / Browser Sharing Yes 
Mobile Screen Sharing Yes 
Presenter Control Management No 
Remote Control No 
Screen Capture No 
Screen Mirroring No 
Screen Recording No 

Team Chat

End-to-End Encryption (E2EE) No 
File Sharing Yes 
Groups / Channels Yes 
Payments No 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs Yes 
Threaded Discussion Yes 
Video Conferencing Yes 
Voice Calling Yes 

Team Communication

Activity / News Feed Yes 
Audio Calls Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Discussion Threads Yes 
File Sharing Yes 
Mobile Access Yes 
Push Notifications Yes 
Search Yes 
Surveys & Feedback No 
Task Management Yes 
Video Conferencing Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability No 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability No 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Alternatives

Alternatives