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Average Ratings 1 Rating
Description
Skippr is a real-time AI assistant that can see, communicate, and interact with software to facilitate the onboarding, activation, and support of users instantly. It integrates seamlessly with a product through just two lines of code, providing each user with a voice agent that responds to inquiries contextually, offers tailored walkthroughs, and performs tasks without necessitating any major system overhauls or data migrations. By continuously scanning the application and its knowledge database, Skippr ensures that its information is always up-to-date, remaining aligned with the latest product developments. During interactive voice and screen sessions, it customizes its approach based on the user's specific needs and objectives, instead of offering a one-size-fits-all experience. With its Click-for-you feature, it can take the reins on the pointer to fill out forms or navigate multi-screen tasks while keeping the user engaged in the process. Additionally, its direct API and MCP integrations enable it to execute functions more swiftly than traditional UI-only agents. Teams have the flexibility to set up various communication methods, such as push-to-talk, voice-only interactions, in-app messaging, guided tutorials, spontaneous support, and on-screen annotations, enhancing overall user engagement and support efficiency. This adaptability makes Skippr an invaluable tool for improving user experiences and increasing operational productivity.
Description
Visual Assistance is an online customer support software that allows real-time screen sharing and video collaboration. Users can invite customers quickly to sessions via SMS and email. Agents can visually troubleshoot problems using live camera streaming on mobile devices. Voice chat speeds up resolutions by allowing natural conversations. Both parties can highlight details in images using annotation tools. A dashboard gives insights into resource usage, allowing for better resource optimization. The main benefits are a quick session start, an intuitive interface with strong security, quicker issue resolution and reduced onsite visits. Use cases include remote support, installation guidance and inspections, as well as training.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Model Context Protocol (MCP)
No
Skippr Mentor
No
Pricing Details
$149 per month
Free Trial
No
Free Version
Yes
Pricing Details
$50/month/5 users
Business Plan:
5 user accounts
100 SMS/month
Voice chat
Annotation in Screenshots
Instant Messaging
No App is needed to install
5 user accounts
100 SMS/month
Voice chat
Annotation in Screenshots
Instant Messaging
No App is needed to install
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Skippr
Founded
2023
Country
United Kingdom
Website
www.skippr.ai/
Vendor Details
Company Name
OptimaTech Limited
Founded
2023
Country
New Zealand
Website
www.optimatech.co.nz/
Product Features
Product Features
Remote Support
Diagnostic Tools
Yes
File Transfer
No
Live Chat
Yes
Real-time Chat
Yes
Remote Control
No
Screen Sharing
Yes
Session Recording
No
Session Transfer
No
Surveys & Feedback
No