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Description
Our comprehensive SaaS platform addresses all aspects of Customer Engagement, encompassing management, marketing activation, and ROI measurement. We assist brands in cultivating a refreshed and harmonious relationship with their customers, crucial for thriving in a consumer-driven landscape. Our solutions are designed to enhance the connection between businesses and their clientele, transforming customer interactions into profitable ventures. We empower companies to gather and utilize customer insights for informed, data-driven decisions that drive business improvement. By leveraging our all-in-one solution, businesses can effectively harness customer feedback through collection, analysis, and sharing of reviews, turning their customers into invaluable assets. Additionally, our platform utilizes artificial intelligence to amplify both online and physical store sales. With our service, you can effectively engage your audience by delivering personalized marketing campaigns across multiple channels. Furthermore, we offer a unique opportunity to host live shopping events and individual sessions through live video streaming on your e-commerce site and social media platforms, enhancing customer interaction and sales potential. This multifaceted approach ensures that your brand remains competitive and connected in an ever-evolving market.
Description
Yogi’s AI platform processes millions of reviews daily, offering in-depth competitive and consumer insights that go beyond superficial observations, ensuring immediate and continually refreshed access to user opinions on every product, message, and feature available in the marketplace. This leads to the creation of improved products, optimized positioning, and effective marketing strategies. It is informed by feedback from both loyal customers and those who express dissatisfaction. By utilizing Yogi, businesses can enhance their understanding of shoppers, specifically tailored for the consumer goods sector. Our unparalleled sentiment analysis allows you to investigate shopper perceptions of your offerings alongside those of your rivals, revealing the essential insights necessary for your success. Yogi seamlessly integrates into your current workflows, accommodating any team size, available resources, product development stage, or industry sector. Whether your focus is on product development, ecommerce, marketing, or merchandising, Yogi empowers you to achieve your objectives effortlessly. Transform qualitative insights into quantifiable data that helps prioritize and amplify the voice of your customers, ultimately guiding better decision-making and strategic planning. By leveraging these insights, you can create a more customer-centric approach and drive business growth.
API Access
Has API
No
API Access
Has API
No
Integrations
AliExpress
No
Amazon
No
Amazon Web Services (AWS)
No
Bazaarvoice
No
BigCommerce
Yes
Magento
Yes
Microsoft Power BI
No
PowerReviews
No
PrestaShop
Yes
Primeur
Yes
Integrations
AliExpress
Yes
Amazon
Yes
Amazon Web Services (AWS)
Yes
Bazaarvoice
Yes
BigCommerce
No
Magento
No
Microsoft Power BI
Yes
PowerReviews
Yes
PrestaShop
No
Primeur
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Skeepers
Founded
2012
Country
France
Website
skeepers.io/en/
Vendor Details
Company Name
Yogi
Country
United States
Website
www.meetyogi.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
Yes
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
