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Description
Our comprehensive SaaS platform addresses all aspects of Customer Engagement, encompassing management, marketing activation, and ROI measurement. We assist brands in cultivating a refreshed and harmonious relationship with their customers, crucial for thriving in a consumer-driven landscape. Our solutions are designed to enhance the connection between businesses and their clientele, transforming customer interactions into profitable ventures. We empower companies to gather and utilize customer insights for informed, data-driven decisions that drive business improvement. By leveraging our all-in-one solution, businesses can effectively harness customer feedback through collection, analysis, and sharing of reviews, turning their customers into invaluable assets. Additionally, our platform utilizes artificial intelligence to amplify both online and physical store sales. With our service, you can effectively engage your audience by delivering personalized marketing campaigns across multiple channels. Furthermore, we offer a unique opportunity to host live shopping events and individual sessions through live video streaming on your e-commerce site and social media platforms, enhancing customer interaction and sales potential. This multifaceted approach ensures that your brand remains competitive and connected in an ever-evolving market.
Description
Whatnot provides a dedicated support team that assists both you and your customers with any problems related to the app or orders. Our engineering team is consistently working on innovative solutions to equip you with essential tools for managing your business on the platform. You’ll have the chance to interact and connect with your live audience, receiving immediate feedback, product recommendations, and even spontaneous song requests! Step into the role of an auctioneer by simply setting a starting price and a time limit for the item you wish to auction, and just like that, you’re ready to go! Your audience will engage in a competitive bidding process until one fortunate bidder claims victory! Enhance your show with the exciting giveaway feature, where your viewers will be randomly selected and one lucky participant will win a product of your choice. Easily obtain your pre-paid Whatnot shipping labels from your seller dashboard and affix them to your packages! When it comes time to cash out, you can choose between PayPal or direct deposit for your earnings, ensuring a smooth transaction process. With these tools and features, Whatnot empowers you to create an engaging and profitable selling experience.
API Access
Has API
No
API Access
Has API
No
Integrations
BigCommerce
Yes
Chalk
No
Crosslist
No
LiveKit
No
Magento
Yes
PrestaShop
Yes
Primeur
Yes
Salesforce Agentforce Commerce
Yes
Seller Ledger
No
Shopify
Yes
Integrations
BigCommerce
No
Chalk
Yes
Crosslist
Yes
LiveKit
Yes
Magento
No
PrestaShop
No
Primeur
No
Salesforce Agentforce Commerce
No
Seller Ledger
Yes
Shopify
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Skeepers
Founded
2012
Country
France
Website
skeepers.io/en/
Vendor Details
Company Name
Whatnot
Founded
2019
Country
United States
Website
www.whatnot.com/seller
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
Yes
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
