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Description
Our comprehensive SaaS platform addresses all aspects of Customer Engagement, encompassing management, marketing activation, and ROI measurement. We assist brands in cultivating a refreshed and harmonious relationship with their customers, crucial for thriving in a consumer-driven landscape. Our solutions are designed to enhance the connection between businesses and their clientele, transforming customer interactions into profitable ventures. We empower companies to gather and utilize customer insights for informed, data-driven decisions that drive business improvement. By leveraging our all-in-one solution, businesses can effectively harness customer feedback through collection, analysis, and sharing of reviews, turning their customers into invaluable assets. Additionally, our platform utilizes artificial intelligence to amplify both online and physical store sales. With our service, you can effectively engage your audience by delivering personalized marketing campaigns across multiple channels. Furthermore, we offer a unique opportunity to host live shopping events and individual sessions through live video streaming on your e-commerce site and social media platforms, enhancing customer interaction and sales potential. This multifaceted approach ensures that your brand remains competitive and connected in an ever-evolving market.
Description
Cultivate trust and enhance sales by leveraging your most effective brand advocates: your customers. Effortlessly scale video production through your community engagement, allowing for immediate sharing across all marketing platforms. Experience a significant boost in sales and conversion rates, with increases of up to 68%. Rather than forcing your marketing narrative, empower your customers to express their genuine experiences. This comprehensive solution simplifies the process of generating and distributing user-generated videos. The impact of video content is unparalleled; it engages audiences, motivates action, and yields tangible results. Our clients have seen a 57% surge in conversions through A/B testing on their websites. Your customers are your greatest champions, so foster vibrant communities around your brand. Including video on your website increases the likelihood of appearing on Google's first page by 53 times. You can facilitate the creation of videos and images in partnership with your brand ambassadors, all from a single, streamlined platform. Moreover, businesses experience a 9% reduction in product returns, as well-informed customers are less inclined to send back their purchases. The connection between customer knowledge and satisfaction is clear; the more a customer knows, the more likely they are to appreciate their purchase.
API Access
Has API
No
API Access
Has API
No
Integrations
BigCommerce
Yes
Google
No
Magento
Yes
PrestaShop
Yes
Primeur
Yes
Salesforce Agentforce Commerce
Yes
Shopify
Yes
WooCommerce
Yes
YouTube
No
Integrations
BigCommerce
No
Google
Yes
Magento
No
PrestaShop
No
Primeur
No
Salesforce Agentforce Commerce
No
Shopify
No
WooCommerce
No
YouTube
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Skeepers
Founded
2012
Country
France
Website
skeepers.io/en/
Vendor Details
Company Name
Teester
Founded
2016
Country
France
Website
teester.com/en/
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
Yes
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
