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Description
Our comprehensive SaaS platform addresses all aspects of Customer Engagement, encompassing management, marketing activation, and ROI measurement. We assist brands in cultivating a refreshed and harmonious relationship with their customers, crucial for thriving in a consumer-driven landscape. Our solutions are designed to enhance the connection between businesses and their clientele, transforming customer interactions into profitable ventures. We empower companies to gather and utilize customer insights for informed, data-driven decisions that drive business improvement. By leveraging our all-in-one solution, businesses can effectively harness customer feedback through collection, analysis, and sharing of reviews, turning their customers into invaluable assets. Additionally, our platform utilizes artificial intelligence to amplify both online and physical store sales. With our service, you can effectively engage your audience by delivering personalized marketing campaigns across multiple channels. Furthermore, we offer a unique opportunity to host live shopping events and individual sessions through live video streaming on your e-commerce site and social media platforms, enhancing customer interaction and sales potential. This multifaceted approach ensures that your brand remains competitive and connected in an ever-evolving market.
Description
Introducing a vibrant social shopping network that is always active, featuring your beloved brands, artists, celebrities, and practical products. We have created a pioneering online platform where live streaming and home shopping shows seamlessly integrate with a user-friendly purchasing experience accessible to all. Our aim is to empower a diverse range of individuals, from ambitious entrepreneurs and home chefs to aspiring fitness enthusiasts and everyday social media users. TalkShopLive allows you to conduct your own streaming sessions, promoting products that inspire and enhance the lives of your customers, while engaging directly with your current audience and reaching new followers. The tradition of direct sales is a cherished part of American culture, reminiscent of welcoming an Avon representative or a Hoover salesperson into one's home to receive valuable product advice. Likewise, many have fond memories of calling cable TV home shopping networks to discuss the ideal piece of costume jewelry or an effective stain remover. This tradition is rooted in trust, and we hold the belief that endorsements are something to be cherished and respected. By bridging the gap between live interaction and shopping, we create a unique experience that fosters deeper connections and enhances consumer confidence.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Shopify
Yes
BigCommerce
Yes
Magento
Yes
PrestaShop
Yes
Primeur
Yes
Salesforce Agentforce Commerce
Yes
WooCommerce
Yes
Integrations
Shopify
Yes
BigCommerce
No
Magento
No
PrestaShop
No
Primeur
No
Salesforce Agentforce Commerce
No
WooCommerce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Skeepers
Founded
2012
Country
France
Website
skeepers.io/en/
Vendor Details
Company Name
TalkShopLive
Country
United States
Website
talkshop.live/
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
Yes
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
