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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

You can easily define your application specifications independent of your technology stack. With a very short learning curve, you can enjoy an intuitive user-experience. Skaffolder can be used to interact with you from the command line. Our Docker-certified images make it easy to move your application to the cloud. Any application can be shared and run anywhere. Upload your template and share your knowledge to the community. Incorporate your standards and extend our templates with your best practices. Automate your business style. Quickly create and document an application structure that can be shared with your team or customized by them. Skaffolder makes it easy to create reusable assets that reduce development time and the associated costs. Skaffolder makes it easy to import legacy code and facilitates technology modernization. Switch to the latest technology in minutes by comparing different technologies.

Description

The ability to input text and respond to visual cues, along with the choice to switch to voice, enhances user interaction significantly. This solution can operate independently or be integrated into current contact center frameworks. Users can initiate calls via VOIP, engage in chat, or share files simultaneously within a single application. Additionally, it offers a variety of pre-defined templates to create surveys or feedback forms, allowing businesses to assess customer satisfaction and gather insights on the Voice of the Customer (VOC). Furthermore, it features secure identity verification through text, an enhanced visual interactions menu, notifications for call status and wait times, and options for scheduling callbacks. Built on cutting-edge technology, i800 is designed to auto-learn and adapt based on its automation experiences. It seamlessly combines telephony, chat, and file sharing capabilities, empowering customers to reach out through any of these channels for inquiries or issues related to your offerings. This comprehensive approach ensures that every customer interaction is both efficient and effective, streamlining support processes for businesses.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

GitHub Yes 

Integrations

GitHub No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Skaffolder

Founded

2017

Country

Italy

Website

www.skaffolder.com

Vendor Details

Company Name

i800

Founded

2015

Country

United States

Website

i800.co

Product Features

Application Development

Access Controls/Permissions Yes 
Code Assistance No 
Code Refactoring No 
Collaboration Tools Yes 
Compatibility Testing Yes 
Data Modeling Yes 
Debugging No 
Deployment Management No 
Graphical User Interface No 
Mobile Development Yes 
No-Code Yes 
Reporting/Analytics No 
Software Development Yes 
Source Control Yes 
Testing Management No 
Version Control No 
Web App Development No 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording No 
Call Scripting Yes 
Campaign Management No 
Database No 
Escalation Management Yes 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics No 

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