Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
You can easily define your application specifications independent of your technology stack. With a very short learning curve, you can enjoy an intuitive user-experience. Skaffolder can be used to interact with you from the command line. Our Docker-certified images make it easy to move your application to the cloud. Any application can be shared and run anywhere. Upload your template and share your knowledge to the community. Incorporate your standards and extend our templates with your best practices. Automate your business style. Quickly create and document an application structure that can be shared with your team or customized by them. Skaffolder makes it easy to create reusable assets that reduce development time and the associated costs. Skaffolder makes it easy to import legacy code and facilitates technology modernization. Switch to the latest technology in minutes by comparing different technologies.
Description
The ability to input text and respond to visual cues, along with the choice to switch to voice, enhances user interaction significantly. This solution can operate independently or be integrated into current contact center frameworks. Users can initiate calls via VOIP, engage in chat, or share files simultaneously within a single application. Additionally, it offers a variety of pre-defined templates to create surveys or feedback forms, allowing businesses to assess customer satisfaction and gather insights on the Voice of the Customer (VOC). Furthermore, it features secure identity verification through text, an enhanced visual interactions menu, notifications for call status and wait times, and options for scheduling callbacks. Built on cutting-edge technology, i800 is designed to auto-learn and adapt based on its automation experiences. It seamlessly combines telephony, chat, and file sharing capabilities, empowering customers to reach out through any of these channels for inquiries or issues related to your offerings. This comprehensive approach ensures that every customer interaction is both efficient and effective, streamlining support processes for businesses.
API Access
Has API
No
API Access
Has API
No
Integrations
GitHub
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Skaffolder
Founded
2017
Country
Italy
Website
www.skaffolder.com
Vendor Details
Company Name
i800
Founded
2015
Country
United States
Website
i800.co
Product Features
Application Development
Access Controls/Permissions
Yes
Code Assistance
No
Code Refactoring
No
Collaboration Tools
Yes
Compatibility Testing
Yes
Data Modeling
Yes
Debugging
No
Deployment Management
No
Graphical User Interface
No
Mobile Development
Yes
No-Code
Yes
Reporting/Analytics
No
Software Development
Yes
Source Control
Yes
Testing Management
No
Version Control
No
Web App Development
No
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
No
Call Scripting
Yes
Campaign Management
No
Database
No
Escalation Management
Yes
IVR / Voice Recognition
No
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
No