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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

SiteSnag serves as a comprehensive snag management and construction site solution tailored for housebuilders, site managers, and customer care personnel in the UK. Users can easily report defects by uploading photos or using voice dictation, allocate tasks to contractors, monitor progress by individual plots, and review photographic proof of task completion. To enhance efficiency, automatic reminders are sent to contractors, ensuring that outstanding work is promptly addressed. The software also facilitates the tracking of compliance documents and provides distinct views for contractors, homeowners, and inspectors, ensuring clarity and organization. Notably, contractors can access the platform for free, making it user-friendly for all involved parties. SiteSnag is currently available for use with a complimentary 14-day trial, and the introductory pricing begins at £99 per month for each site manager, which allows for an unlimited number of contractors to be included. This versatile tool aims to streamline construction processes and improve communication across teams.

Description

Toveta serves as a comprehensive software solution for aftercare and defect management tailored specifically for residential developers. It enables customer care teams to efficiently oversee service requests once homes are transferred to new owners, tracking everything from the initial homeowner reports to the final resolution of cases. Homeowners can easily report issues by submitting photos and pinpointing defects on a floor plan, while also being able to monitor progress, access important documents, and communicate directly with the developer's team. Meanwhile, staff members are equipped to review these reports, establish deadlines, delegate tasks to either in-house teams or external contractors, and coordinate necessary visits. Contractors have a clear view of their assigned tasks and can provide evidence of completion, after which the developer's team decides whether to close the case or send it back for further work. All records of defects, documents, and communications are retained with the property, ensuring that context is maintained through various developments and personnel transitions. Toveta also features a homeowner portal that reflects the developer's branding, distinct workspaces for care teams and contractors, and an analytics dashboard for metrics. Moreover, the pricing structure is based on the number of active homes, eliminating additional fees for staff, homeowners, or contractors, making it a flexible choice for developers. This all-in-one platform streamlines the aftercare process, enhancing the overall customer experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

£99/month per site manager
Free Trial Yes 
Free Version No 

Pricing Details

€149/month
Pricing is based on active homes, with no additional charge per staff member, homeowner, or contractor.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

SiteSnag

Country

United Kingdom

Website

sitesnag.app

Vendor Details

Company Name

Wise Monks

Founded

2008

Country

Lithuania

Website

toveta.app/

Product Features

Construction Management

Accounting Integration No 
Budget Tracking/Job Costing No 
CRM No 
Change Orders No 
Commercial No 
Contract Management No 
Contractors No 
Equipment Tracking No 
Estimating No 
Incident Reporting No 
Mobile Access No 
Offline Access No 
RFI & Submittals No 
Residential No 
Subcontractor Management No 
Timesheets No 

Product Features

Warranty Management

Contract Management No 
Eligibility Verification No 
For Field Service No 
For General Contractors No 
For Manufacturers No 
Parts Management No 
Policy Management No 
Product Registration No 
Repair Management No 
Returns Management No 
Service Management No 
Warranty Tracking No 

Alternatives

Alternatives