Average Ratings 671 Ratings
Average Ratings 0 Ratings
Description
SiteMinder's online hotel booking engine is highly-converting and allows you to increase bookings on your hotel website while reducing dependence on third-party sales channels. Get more direct online bookings without any commission. Make it easy for your guests to book. It's a simple 2-step process. Mobile-friendly, so guests can book from any device. Modern and sleek design allow you to visually present the hotel's offerings in the best possible way. Automated entry eliminates manual entry and guesswork. SiteMinder's platform helps you reach, attract and convert more visitors. SiteMinder's #1 ranking Booking Engine brings the demand right to your door. This is your chance to take control of your hotel bookings.
Description
trustMinder is an innovative, cloud-based platform designed to capture the Voice of the Customer, enabling brands and governmental agencies to assess their customer experience effectively. Trust, a critical component of customer retention, is something that cannot be overlooked; when customers lose trust, they often seek alternatives. With trustMinder, you can actively monitor and nurture that trust, ensuring you stay attuned to the customer experience around the clock. By employing advanced techniques to gather and analyze feedback, trustMinder transforms conventional surveys into powerful insights that can drive business decisions. You can gather feedback across multiple channels, converting it into practical strategies. Through the utilization of real-time text analytics and machine learning, you are empowered to swiftly uncover the reasons behind your customer experience scores. Additionally, you can generate dynamic reports that not only illustrate customer experience metrics but also correlate them with business activities and operational data. This allows you to detect customer concerns immediately and address them without delay, fostering a more responsive relationship with your audience. Ultimately, trustMinder enables you to build a stronger connection with your customers by prioritizing their trust and satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Canary Digital Tipping
Yes
Cendyn Revintel
Yes
GuestTouch
Yes
GuestTraction
Yes
HotelAppz
Yes
HotelConnect
Yes
LodgIQ
Yes
MyStay
Yes
NextGen SSO
Yes
Novohit
Yes
Integrations
Canary Digital Tipping
No
Cendyn Revintel
No
GuestTouch
No
GuestTraction
No
HotelAppz
No
HotelConnect
No
LodgIQ
No
MyStay
No
NextGen SSO
No
Novohit
No
Pricing Details
$56 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SiteMinder
Founded
2006
Country
Australia
Website
www.siteminder.com
Vendor Details
Company Name
trustMinder
Website
trust-minder.com
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
No
Hotel Channel Management
Inventory Management
Yes
Kill Switch
Yes
Promotions Management
No
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
Reservations
Activities Booking
No
Booking Notes
No
CRM
Yes
Customer Support
Yes
Group Reservations
No
Guest Management
No
Payment Processing
No
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
