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Description
Connect with your customers like never before across all channels. With CPaaS and APIs for SMS, Voice, Video, and Verification, you can reach any mobile device globally in mere seconds. By effectively engaging your customers, you can significantly increase webshop orders, a fact proven by our collaboration with a leading telecommunications company that utilized a user-friendly online chatbot. Additionally, we assisted a prominent automotive firm in re-engaging potential buyers who had not responded to emails, leading to impressive results from their tailored Rich SMS campaign. Are your clients missing important appointments? Implementing engaging SMS reminders not only benefits them but also enhances your revenue streams. Trusted by developers worldwide, our solutions allow you to build with assurance and elevate your business using just a few lines of code. Strengthen your connection with customers and enhance their journey at every touchpoint, ultimately driving greater satisfaction and loyalty. Embrace this opportunity to transform your customer interactions and watch your business thrive.
Description
Create a scalable voice experience with the API that connects millions globally. With Twilio Voice, you can build unique phone call experiences with one API, to create, receive, control and monitor calls with just a few lines of code. Customize your experience the way you want by using a wide range of customization resources, such as our Voice SDK, speech recognition, Interactive Voice Response (IVR), and recording transcriptions.
Whether you're looking to set up global conferencing or alerts & notifications, Twilio has the support you need for building with Voice, such as our Twilio Runtime and Studio developer tools. Find docs, code samples, and helper libraries to start building today.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Rayven
Yes
Bloomreach
Yes
CargoFlare
No
Cordial
Yes
Digitail
Yes
Facebook Messenger
Yes
Jeeva eClinical Cloud
No
Level AI
No
MessageMedia
Yes
Mimasa AI
No
Integrations
Rayven
Yes
Bloomreach
No
CargoFlare
Yes
Cordial
No
Digitail
No
Facebook Messenger
No
Jeeva eClinical Cloud
Yes
Level AI
Yes
MessageMedia
No
Mimasa AI
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$0.0085 per min
Programmable Voice: Starting at $0.0085/min to receive and $0.014/min to make a call
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Sinch
Founded
2008
Country
Sweden
Website
www.sinch.com
Vendor Details
Company Name
Twilio
Founded
2008
Country
United States
Website
www.twilio.com/en-us/voice
Product Features
Cloud Communication Platform
Audio / Video Conferencing
No
Call Center
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
IVR / Voice Recognition
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
Auto Dialer
Call Center Management
No
Call Recording
Yes
Call Reporting
No
Call Scripting
No
Lead Management
No
Power Dialer
No
Predictive Dialer
Yes
Preview Dialer
Yes
Progressive Dialer
No
Surveys
No
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
Yes
Unified Communications
No
Voice Quality Enhancement
No
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
No
Speech Analytics
Automatic Transcription
No
Call Center Management
No
Call Recording
No
Customer Experience Management
No
Data Security
No
Natural Language Processing
No
Predictive Analytics
No
Self-Service Search
No
Sentiment Analysis
No
Surveys & Feedback
No
Speech Recognition
Audio Capture
Yes
Automatic Form Fill
No
Automatic Transcription
Yes
Call Analysis
No
Concatenated Speech
Yes
Continuous Speech
Yes
Customizable Macros
No
Multi-Languages
Yes
Specialty Vocabularies
Yes
Speech-to-Text Analysis
Yes
Variable Frequency
Yes
Voice Recognition
Yes
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
Yes
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Transcription
AI / Machine Learning
Yes
Annotations
Yes
Audio/Video File Upload
Yes
Automatic Transcription
Yes
Collaboration Tools
Yes
File Sharing
Yes
For Manual Transcription
Yes
Full Text Search
Yes
Multi-Language Support
Yes
Natural Language Processing (NLP)
Yes
Playback Controls
Yes
Speech Recognition
Yes
Subtitles
Yes
Text Editor
Yes
Timecoding
Yes
