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Description
The advantages of a smart, technology-oriented, and innovative venue are boundless, benefiting both the establishment and the surrounding community. Meet the needs of your clientele faster than ever with our Customized Knowledge Bot! Leveraging machine learning, we provide automated customer support that Saves Time & Money while Enhancing Sales & Satisfaction. Our AI platform streamlines order processing and improves efficiency by addressing initial customer queries and guiding them through their online purchasing journey, all while promoting Social Distancing. Handling customer requests across multiple channels can be challenging, but our AI system engages with customers and responds on your behalf across all social media platforms, freeing you up from the need to monitor each one individually. This immediate interaction and resolution of inquiries lead to heightened overall customer satisfaction. Consequently, as customers experience happiness with your service, their brand loyalty will naturally deepen, fostering a robust relationship with your audience and boosting your reputation in the market.
Description
When patrons spend less time waiting, they can savor their experience even more! Eliminate physical queues for your guests, promote safe social distancing, and give them the chance to fully explore everything your venue provides. Our innovative virtual queuing solutions have already benefited over 19 million visitors by helping them escape long lines and fully enjoy their day. By removing wait times, you can make guests feel more comfortable while adhering to social distancing guidelines. Additionally, they will have more opportunities to relish the various attractions your venue presents. With a wealth of patents and two decades of industry expertise, we are uniquely positioned to enhance your venue’s virtual queuing strategy. You can offer various service tiers tailored to different budget levels, leading to shorter wait times and customized ride experiences. With guests liberated from the burden of waiting in line, they can devote more time to enjoying the shopping and dining options available at your venue. We are committed to delivering an enterprise-grade service experience that emphasizes generating additional revenue for our partners. Ultimately, our goal is to make every visit memorable and enjoyable while optimizing guest satisfaction.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Simplify Reality
Founded
2017
Country
United States
Website
simplifyreality.com
Vendor Details
Company Name
accesso
Country
United States
Website
www.accesso.com/solutions/virtual-queuing
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue