Average Ratings 2 Ratings

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Average Ratings 0 Ratings

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Description

Simplesat is a fun and easy way for customers to provide feedback on their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). ConnectWise and Zendesk, Autotask Salesforce, Freshdesk HubSpot, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Autotask, Salesforce, Freshdesk and HubSpot allow you to collect customer satisfaction directly. You can also add the customer survey to your email signature and send it directly from Simplesat. All of your feedback is stored in one place, making it easy for you to analyze and take action.

Description

The Feedback Revolution is here to transform how you understand client perceptions. Are you eager to learn what your clients are saying? Keep track of their insights by utilizing qrite to maintain control. Transform feedback into actionable data and always ensure you are asking the most pertinent questions at the ideal moments! Customers can easily access a unique QR code found on packaging, stickers, or in designated areas. Upon scanning, they’re directed to a tailored survey with questions specifically designed for them, as well as for the product or service and the location in question. Instantaneously, the feedback provided is accessible through your online dashboard. By enhancing customer satisfaction surveys, you can create the perfect questionnaires that connect inquiries to the specific place, product or service, and timing, ensuring your surveys are always pertinent. Additionally, you can effortlessly modify complete surveys at any time without needing to reprint any QR codes—it's entirely in your hands. This system provides you with rich, real-time data, as the dashboard not only displays individual feedback but also emphasizes actionable insights and key statistics for each survey, allowing for a comprehensive understanding of customer sentiments. This innovative approach empowers businesses to continuously adapt and improve their offerings based on real-time customer input.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Autotask PSA Yes 
CodeTwo Email Signatures 365 Yes 
ConnectWise PSA Yes 
Datto Workplace Yes 
Dropbox Yes 
Easyflow Yes 
Freshdesk Yes 
HappySat Yes 
Jira Service Management Yes 
Keap Yes 
Mailchimp Yes 
Microsoft Dynamics 365 Yes 
RangerMSP Yes 
Salesforce Yes 
ScalePad Lifecycle Insights Yes 
Strategy Overview Yes 
Supermetrics Yes 
Zapier Yes 
Zendesk Yes 

Integrations

Shopify Yes 
Autotask PSA No 
CodeTwo Email Signatures 365 No 
ConnectWise PSA No 
Datto Workplace No 
Dropbox No 
Easyflow No 
Freshdesk No 
HappySat No 
Jira Service Management No 
Keap No 
Mailchimp No 
Microsoft Dynamics 365 No 
RangerMSP No 
Salesforce No 
ScalePad Lifecycle Insights No 
Strategy Overview No 
Supermetrics No 
Zapier No 
Zendesk No 

Pricing Details

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Pronto Holdings

Founded

2016

Country

United States

Website

www.simplesat.io

Vendor Details

Company Name

qrite

Founded

2017

Country

Netherlands

Website

www.qrite.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

NPS

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

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