Average Ratings 0 Ratings
Average Ratings 5 Ratings
Description
Simple Host is a sophisticated front-of-house software designed specifically for restaurants, created by industry veterans who sought to replace outdated paper lists and complicated per-cover contracts. This innovative application consolidates essential tools that hosts utilize during their shifts, including an online waitlist with QR code integration, a seamless online reservation system via an embeddable widget, a customizable drag-and-drop floor plan, automatic fair rotation for servers, two-way SMS communication with guests, in-app chat functionality between devices, an automated digital guestbook, and a statistics dashboard that tracks peak times and table turnover rates.
The pricing structure is straightforward, with a flat monthly fee that eliminates per-cover charges, long-term contracts, and the need for specialized hardware. Restaurants have the flexibility to use their own iPads, iPhones, Android devices, or PCs, allowing for unlimited device connections across all subscription tiers. Setup is quick, taking around five minutes, and most teams can begin using the platform on the same day they sign up. Plans start at just $49.99 per month, which includes a 7-day free trial with no credit card required for initial access. With over 1,000 restaurants currently utilizing this software, it’s rapidly becoming a go-to solution in the industry. This allows restaurant owners to focus more on their guests rather than being bogged down by administrative tasks.
Description
Yelp Guest Manager is an all-encompassing platform aimed at simplifying the operations of restaurants and hospitality venues, significantly improving the guest journey from the moment of booking to the time they are seated. By integrating sophisticated waitlist management, online reservations, and effective communication tools, it enables establishments to adeptly oversee guest traffic and shorten wait times. With functionalities such as instant updates on table availability, customizable booking options, and automated notifications, it facilitates optimal seating arrangements while reducing occurrences of no-shows. Furthermore, Yelp Guest Manager connects with Yelp’s extensive user community, allowing businesses to draw in more patrons through effortless online booking. Beyond enhancing operational productivity, it also provides valuable insights into customer preferences and feedback, equipping businesses to offer outstanding service and foster enduring relationships with their clientele. Ultimately, this platform serves as a vital resource for businesses looking to thrive in a competitive market, ensuring they can meet and exceed guest expectations consistently.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Facebook
No
Google
No
Google Maps
No
Instagram
No
Olo
No
Sitejet
No
TikTok
No
Yelp
No
Yelp Host
No
Integrations
Facebook
Yes
Google
Yes
Google Maps
Yes
Instagram
Yes
Olo
Yes
Sitejet
Yes
TikTok
Yes
Yelp
Yes
Yelp Host
Yes
Pricing Details
$49.99/month
Free Trial
Yes
Free Version
No
Pricing Details
$129 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Simple Host
Founded
2018
Country
United States
Website
www.simplehostapp.com
Vendor Details
Company Name
Yelp
Founded
2004
Country
United States
Website
restaurants.yelp.com/products/yelp-guest-manager/
Product Features
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
No
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Product Features
Restaurant Management
Billing & Invoicing
Yes
Built-in Accounting
Yes
Employee Management
Yes
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
Yes
Reservations Management
Yes
Sales Tracking
No
Table Management
Yes
Wait List Management
Yes
Waitstaff Management
Yes
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
Yes
Guest Data
Yes
Guest Notifications
Yes
Mobile App Booking
Yes
Online / Website Reservations
Yes
Reminders
Yes
Reporting / Analytics
Yes
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
Yes
Waitlist
Alerts/Notifications
No
Customer Database
No
For Restaurants
No
Prioritization
No
Public Waitlist
No
Reporting & Statistics
No
Self Check-in
No
Waiting Time Tracking
No
Waitlist Status Tracking
No