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support

Description

Simple Host is a sophisticated front-of-house software designed specifically for restaurants, created by industry veterans who sought to replace outdated paper lists and complicated per-cover contracts. This innovative application consolidates essential tools that hosts utilize during their shifts, including an online waitlist with QR code integration, a seamless online reservation system via an embeddable widget, a customizable drag-and-drop floor plan, automatic fair rotation for servers, two-way SMS communication with guests, in-app chat functionality between devices, an automated digital guestbook, and a statistics dashboard that tracks peak times and table turnover rates. The pricing structure is straightforward, with a flat monthly fee that eliminates per-cover charges, long-term contracts, and the need for specialized hardware. Restaurants have the flexibility to use their own iPads, iPhones, Android devices, or PCs, allowing for unlimited device connections across all subscription tiers. Setup is quick, taking around five minutes, and most teams can begin using the platform on the same day they sign up. Plans start at just $49.99 per month, which includes a 7-day free trial with no credit card required for initial access. With over 1,000 restaurants currently utilizing this software, it’s rapidly becoming a go-to solution in the industry. This allows restaurant owners to focus more on their guests rather than being bogged down by administrative tasks.

Description

Looking to boost your restaurant's income and streamline operations? Explore our innovative solutions designed to enhance your visibility, elevate reservations during slower times, and provide you with an exceptionally efficient customer management system along with a seating plan. TheFork stands as the leading platform for restaurant discovery and reservations, operating in 13 countries worldwide! You can now create a personalized page at no cost, accessible on all devices. This model ensures a mutually beneficial arrangement for your dining establishment. Consider introducing special promotions or joining our YUMS loyalty program and events to drive bookings during off-peak times. Minimize no-show rates by utilizing TheFork's features, which include automatic confirmation messages via email and SMS, a guest reliability score, and credit card pre-authorization. For over 14 years, TheFork has collaborated with nearly 60,000 restaurants to help them thrive, offering free training sessions, expert guidance, and dedicated customer support tailored to their needs. By leveraging these resources, your restaurant can achieve greater success and attract a loyal customer base.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

Integrations

Mapal Culture Suite No 
Painapo No 
ProvenExpert.com No 
SevenRooms No 
iVvy Venue Management No 

Integrations

Mapal Culture Suite Yes 
Painapo Yes 
ProvenExpert.com Yes 
SevenRooms Yes 
iVvy Venue Management Yes 

Pricing Details

$49.99/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Simple Host

Founded

2018

Country

United States

Website

www.simplehostapp.com

Vendor Details

Company Name

Tripadvisor

Founded

2000

Country

United States

Website

www.theforkmanager.com/en-gb

Product Features

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Product Features

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

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