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Description

SimboConnect serves as an Intelligent Virtual Assistant (IVA) designed for healthcare providers of all sizes, offering a Software as a Service (SaaS) solution that streamlines both incoming and outgoing phone communications. This innovative bot efficiently engages with patients over the phone, addressing a wide range of inquiries from simple appointment scheduling to complex medical refill requests, callback inquiries, and more, while autonomously resolving some requests and directing others to appropriate staff members to ensure that no appointments or tasks slip through the cracks. Furthermore, SimboConnect presents patient interactions in a structured format, paving the way for extensive automation and insightful analytics. With its comprehensive 360-degree follow-up dashboard, healthcare professionals can access a complete history of patient communications in one centralized location. Patients appreciate the immediate responses without the hassles of lengthy wait times or cumbersome interactive voice response systems, while healthcare facilities benefit from the assurance that no calls or appointment requests are overlooked, ultimately enhancing the overall patient experience. This seamless integration into healthcare practices not only boosts efficiency but also fosters stronger patient-provider relationships.

Description

Our AI-powered system simplifies your job by taking care of customer questions, business tasks and connections. Our system allows you to focus on your business while saving time. Try it today and see the power of AI assisted call management! Echowin's AI will answer your business's phone calls so that you and your employees can better utilize their time. Our AI can handle unlimited calls at once, so your business will never miss a potential client. Our AI understands your business, and provides personalized and friendly answers to any questions. You can make better decisions when you are able to see in real-time how your customers interact with your business. Answer questions, gather leads and provide directions.