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Description
SignalLine AI Receptionist serves as a virtual phone-answering solution tailored for small businesses in the UK. It utilizes a dedicated UK phone number to handle incoming calls by leveraging information provided by the customer, such as business hours, services offered, pricing, and company policies. This service is capable of addressing common inquiries and gathering essential details like the caller’s name, phone number, and the purpose of their call for follow-ups if necessary.
An online dashboard presents call logs along with transcripts for easy access. The Growth plan enhances functionality by offering live call transfers to a team member and supports multilingual interactions in 15 different languages. Additionally, it allows for custom workflows that can link to order inquiries via platforms like Shopify or WooCommerce.
The pricing structure is based on usage, charged at £0.15 per minute for the Starter plan in English, or £0.20 per minute for the Growth plan, with no hidden costs such as monthly fees, setup charges, or contracts. This service is particularly beneficial for businesses that require call handling outside regular working hours or when their staff is not available to take calls. With its flexible options, SignalLine AI Receptionist aims to enhance customer service while allowing businesses to focus on their core operations.
Description
Wattle AI serves as a cloud-driven AI receptionist tailored for small businesses and service teams, adept at managing customer inquiries via phone. Operating 24/7, it utilizes customizable questions and call flows, retains caller information, and can arrange appointments for users on select plans. This platform also accommodates web agents, WhatsApp Business calls, and SMS, consolidating conversations into a unified inbox that features customer profiles, call recordings, transcripts, and summaries for seamless staff handoff. Teams have the flexibility to personalize voice agents, establish instructions and safeguards, prioritize urgent calls, and integrate various tools such as calendars, spreadsheets, accounting software, and workflow applications. Its diverse applications encompass after-hours and overflow call management, appointment scheduling, job and maintenance requests, inquiries for clinics and salons, restaurant bookings, and follow-ups with staff. Additionally, the subscription plans offered include monthly call minutes, while costs for Australian mobile numbers, outbound calls, and transfers may incur separate charges, ensuring that businesses can choose the features that best fit their needs. Overall, Wattle AI streamlines communication, enhances customer service efficiency, and supports a variety of business operations.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Cal.com
No
Google Calendar
No
Google Sheets
No
QuickBooks Online
No
Shopify
Yes
Slack
No
WhatsApp
No
WooCommerce
Yes
Xero
No
Zapier
No
Integrations
Cal.com
Yes
Google Calendar
Yes
Google Sheets
Yes
QuickBooks Online
Yes
Shopify
No
Slack
Yes
WhatsApp
Yes
WooCommerce
No
Xero
Yes
Zapier
Yes
Pricing Details
£0.15 per minute
Starter: £0.15 per minute in English. Growth: £0.20 per minute. Usage-based pricing with no monthly fee, setup fee, or contract.
Free Trial
Yes
Free Version
No
Pricing Details
A$99/month
Starter costs A$99/month plus GST and includes 200 minutes and 100 SMS. Pro costs A$499/month plus GST and includes 1,000 minutes and 500 SMS. Max costs A$999/month plus GST and includes 4,000 minutes and 500 SMS. Each plan ends when its included minutes are used. Australian mobile numbers, outbound calls, and transfers are charged separately. Custom-built integrations on Max are quoted separately.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SignalLine AI
Founded
2025
Country
United Kingdom
Website
signalline.io
Vendor Details
Company Name
MOONSHOT VENTURES PTY LTD
Country
Australia
Website
heywattle.com