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Average Ratings 0 Ratings

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features
design
support

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Description

Signal9 is an Alert Management, On-Call, and IT service management (ITSM) platform for IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure teams. It runs the full operational lifecycle on one foundation that learns from your operation itself, so alerts, incidents, changes, problems, requests, and on-call response all share the same operational identity, memory, and understanding. Signal9 provides alert management, event correlation, incident management, problem management, change management, service request management, on-call and escalation management, knowledge management, operational analytics, automation, and collaboration in Microsoft Teams and Slack. AI agents assist on every record, from incident investigation and change preflight checks to problem root cause and request fulfillment, with the evidence and reasoning shown so your team decides what happens next. Instead of a CMDB nobody keeps current, Signal9 builds operational identity from real activity through its Identity Correlation Database (ICDB): a self-building inventory earned by evidence, not maintained by hand. By combining alert data, response behavior, ownership, correlations, and operational history, Signal9 reduces alert fatigue, improves incident response, increases visibility, and uncovers the operational patterns that traditional monitoring and observability tools often miss. It gets sharper every time you use it. Built to learn, not to be taught. Works alongside Splunk, Datadog, Grafana, Azure Monitor, CloudWatch, New Relic, Prometheus, Dynatrace, ServiceNow, Jira, Microsoft Teams, Slack, and more, complementing your existing monitoring and ITSM investments.

Description

ilert serves as a comprehensive solution for IT alerting, on-call management, and incident communication, enabling DevOps teams to address incidents more swiftly. The platform offers smooth integration with various monitoring tools, enhancing their capabilities through dependable alert notifications, efficient on-call scheduling, automatic escalation procedures, and dedicated status pages. Developed in Germany, ilert is exclusively hosted by cloud service providers that maintain data centers within Europe. Additionally, it adheres to GDPR regulations and holds ISO 27001 certification, ensuring a high standard of data protection and security. This commitment to compliance reinforces ilert's dedication to providing a trustworthy service for its users.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Datadog Yes 
Icinga Yes 
New Relic Yes 
ServiceNow Yes 
Slack Yes 
Zendesk Yes 
Checkly Yes 
Checkmk Yes 
Elasticsearch Yes 
GitHub No 
Google Cloud Monitoring Yes 
Grafana Cloud Yes 
Jira Yes 
Linear Yes 
Netdata Yes 
Okta No 
Papertrail Yes 
Rollbar Yes 
Sensu Yes 
Uptime Kuma Yes 

Integrations

Datadog Yes 
Icinga Yes 
New Relic Yes 
ServiceNow Yes 
Slack Yes 
Zendesk Yes 
Checkly No 
Checkmk No 
Elasticsearch No 
GitHub Yes 
Google Cloud Monitoring No 
Grafana Cloud No 
Jira No 
Linear No 
Netdata No 
Okta Yes 
Papertrail No 
Rollbar No 
Sensu No 
Uptime Kuma No 

Pricing Details

$179/month unlimited users
Free Trial Yes 
Free Version No 

Pricing Details

$0
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

root9

Founded

2026

Country

United States

Website

root9.io

Vendor Details

Company Name

ilert

Founded

2011

Country

Germany

Website

www.ilert.com

Product Features

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting Yes 
Forensic Data Retention No 
Incident Alerting Yes 
Incident Database Yes 
Incident Logs Yes 
Incident Reporting Yes 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management Yes 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis Yes 
Workflow Automation Yes 
Workflow Management No 

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

Website Monitoring

Availability Testing Yes 
Event Logs Yes 
Event-Based Notifications No 
FTP Monitoring Yes 
Mail Server Monitoring No 
Maintenance Scheduling Yes 
Performance Metrics Yes 
Real Time Monitoring No 
Transaction Monitoring No 
Uptime Reporting Yes 

Alternatives

Alternatives

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