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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Signal House is a CPaaS and messaging aggregation platform that helps businesses send SMS, MMS, group messages, and voice communications through reliable APIs and an intuitive messaging gateway. The platform focuses on A2P 10DLC messaging, offering fast implementation, rapid campaign approvals, helpful support, robust analytics, and high deliverability. Signal House supports 10 Digit Long Code, toll-free messaging, short code, hosted SMS, RCS messaging, MMS, group SMS, API integrations, and SDK-based communication workflows. Its SMS product helps businesses reach customers with dependable text messaging for marketing, alerts, engagement, support, and transactional updates. MMS capabilities allow teams to send videos, GIFs, and multimedia messages for more personalized customer communication. Group SMS helps businesses join important conversations in real time and improve warm lead engagement. API solutions let developers integrate Signal House into existing applications, platforms, CRMs, and internal systems. Signal House serves industries and use cases such as financial services, political outreach, retail, restaurants, education, healthcare, customer support, PSAs, alerts, two-factor authentication, marketing, promotions, sales, and customer engagement. By combining affordable messaging, 10DLC expertise, SMS and MMS delivery, group messaging, voice capabilities, APIs, analytics, and support, Signal House helps organizations communicate with customers more effectively.

Description

Enables the text functionality for established landline phones, encompassing both toll-free and standard numbers. It features automatic responses like "we are currently closed and will return your message soon," along with quick replies derived from pre-set customer service responses. Conversations can be designated to a specific agent group or an individual, allowing for organized communication. The system accommodates interactions ranging from one-on-one chats to broadcast messages sent to a customer distribution list. Furthermore, it includes the ability to forward messages directly to your email inbox and mobile messaging applications, where you can also respond seamlessly. This comprehensive support enhances customer engagement while streamlining communication processes.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$78 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Signal House

Founded

2023

Country

United States

Website

signalhouse.io

Vendor Details

Company Name

Textology

Founded

2015

Country

United States

Website

www.textology.co

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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