Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SightMill offers Net Promoter Score (NPS), survey software that helps organizations listen to customers and collect, analyze, and respond to customer feedback in order to improve their products and services.
SightMill can be used by global multinationals and startups to provide flexible customer feedback and employee engagement solutions. It offers great value, is easy to use, and has a team that will help you get started.
Send feedback surveys via email, SMS, or at training events. Automate the process by linking SightMill with your CRM or helpdesk system. Multilingual support for international organizations.
Start gathering feedback right away with a free trial.
Description
In the latter part of 2019, Marshall Golub, who is the Co-founder of Sighted, embarked on an online quest to find a particular product for his aging dog, only to find himself frustrated by the lack of suitable search results. This led him to ponder the extent of individuals seeking products that were barely represented online. His exploration revealed that millions of inquiries are left unanswered every single day. This realization sparked a comprehensive two-year venture into research and the creation of more than 100 websites aimed at consumer products. Throughout this endeavor, two crucial elements were identified that influence the generation of targeted search traffic: the speed of the webpage and the content crafted around these neglected consumer queries. The outcomes of this initiative have been nothing short of remarkable. Sighted's unique technology is designed to identify, evaluate, and sift through poorly addressed search queries. Subsequently, we capitalize on these inquiries by providing informative articles and displaying relevant advertisements on our network of websites, transforming unanswered questions into valuable resources for consumers. Ultimately, this approach not only meets a market need but also drives significant engagement and revenue.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Google Analytics
No
Slack
No
Stackreaction
No
Zapier
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SightMill
Founded
2017
Country
United Kingdom
Website
sightmill.com
Vendor Details
Company Name
Sighted
Country
United States
Website
www.sighted.com
Product Features
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
No
Video Content
No
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Experience Management
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
SMS Survey
Alerts / Notifications
No
Analytics / Reporting
Yes
Audience Targeting
No
Campaign Management
No
Contact Management
Yes
Customizable Templates
Yes
Keyword Tracking
Yes
MMS
No
Mass Texting
No
Message Personalization
No
Scheduled Messaging
Yes
Survey Builder
Yes
Template Management
Yes
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
No
Site Intercept Survey
Yes
Skip Logic
No
Supports Audio / Images / Video
Yes
Product Features
Billing and Invoicing
Billing Portal
No
Contact Database
Yes
Contingency Billing
No
Customer Portal
No
Customizable Invoices
Yes
Dunning Management
No
Hourly Billing
Yes
Invoice History
No
Mobile Payments
No
Multi-Currency
Yes
Online Invoicing
Yes
Online Payments
No
Payment Processing
Yes
Project Billing
No
Recurring/Subscription Billing
No
Service Ticket Billing
No
Tax Calculator
No