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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

An advanced intelligent assistant surpasses traditional conversational patterns, utilizing state-of-the-art AI technologies to determine the next response from the bot. Seamlessly connect to new channels, including voice options, while accurately interpreting customer intents and extracting relevant information through Natural Language Understanding (NLU). Safeguard your valuable data by keeping it independent from third-party services and opting for on-premises deployment. Bridge the gap between chatbot interactions and real-world applications by integrating ShoutOUT AI with your existing systems and third-party APIs. Step into the modern era of customer service by transforming mundane FAQ interactions into a dynamic chatbot experience that can comprehend and respond to complex queries from your clients. You don't need extensive technical expertise; integrating a responsive bot into your website is simple, allowing you to effectively manage multiple user conversations simultaneously. Instantly provide answers to frequently asked questions, enhancing customer satisfaction and engagement in real time. The future of customer interaction is here, and it's more efficient than ever.

Description

SmartAssistants answer most frequently asked questions instantly, and provide a frictionless and frustration-free experience. Organizations can optimize their customer support spend by answering the questions right away. SmartAssistants can help you provide differentiated and personalized customer service. The ability to provide a seamless experience and be available 24/7 helps in building trust with customers and increasing customer retention rates. SmartAssistants are a gatekeeper, answering the most common questions that frustrate customer service representatives. Customers service reps can be helped by organizations to help them focus on solving the most important questions and create a positive customer service culture. If the Assistant is not yet trained, you can transfer the conversation to another human agent. This keeps your customer informed and ensures that you are paying attention to their needs when they arise.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger
WhatsApp
Amazon Connect
Ameyo by Exotel
Avaya Experience Platform
Five9
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
NICE CXone Mpower
NetSuite
RingCentral RingCX
Salesforce
Salesforce Service Cloud
ServiceNow
Skype
Slack
Twilio
Viber

Integrations

Facebook Messenger
WhatsApp
Amazon Connect
Ameyo by Exotel
Avaya Experience Platform
Five9
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
NICE CXone Mpower
NetSuite
RingCentral RingCX
Salesforce
Salesforce Service Cloud
ServiceNow
Skype
Slack
Twilio
Viber

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ShoutOUT.AI

Founded

2016

Country

Sri Lanka

Website

shoutout.ai/

Vendor Details

Company Name

SmartBots

Founded

2018

Country

United States

Website

www.smartbots.ai/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Alternatives

Alternatives

Sirius Reviews

Sirius

Data Semantics