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Description

Shout About Us provides review management APIs and white-label infrastructure for SaaS platforms, marketplaces, digital agencies, and enterprise software providers. The platform aggregates customer reviews from more than 80 third-party websites, including Google, Facebook, Yelp, Trustpilot, and TripAdvisor. Its Review Data API delivers structured information such as reviewer details, ratings, review dates, comments, and business responses. The Review Insights API uses artificial intelligence to analyze customer sentiment, identify recurring topics, and generate competitive benchmarking reports. Organizations can integrate review response functionality into their applications, including AI-generated replies and direct publishing to supported review platforms. Automated review solicitation tools enable businesses to request customer feedback through SMS, email, QR codes, and event-triggered campaigns. The platform also provides review removal workflows for submitting and tracking requests involving inappropriate or policy-violating content. Its first-party review capabilities support collecting, verifying, moderating, and publishing customer reviews within a company's own marketplace or application. Shout About Us offers modular APIs and white-label tools that allow partners to build branded review management products without maintaining separate integrations with individual review websites.

Description

Enhance the trust in your brand by actively demonstrating it. Trustpilot reviews connect you more intimately with your customers and accelerate your business growth. Founded on principles of honesty and transparency, Trustpilot has become the preferred platform for consumer reviews. With more than 400,000 businesses evaluated and 1.1 trillion ratings and reviews shown on Google each year, companies leverage Trustpilot to build credibility and enhance their reputations. To garner positive reviews, streamline the process for customers to share their feedback. Capitalize on your customers' willingness to share their experiences to elevate your brand's visibility. Boost conversion rates by harnessing the collective voice of your customers. Promote your best reviews across all platforms where potential customers are searching. Transform customer feedback into greater influence and increased sales. Trustpilot stands out as the leading review platform worldwide. Each genuine review contributes to the continuous improvement of experiences for both consumers and businesses alike, fostering a community centered on trust and satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Alterna CX No 
Axis LMS No 
BetterCommerce No 
Boostly No 
JustAnotherPanel No 
Kimola Cognitive No 
Klaviyo No 
Mailchimp No 
Pure360 No 
Responsr No 
Retamo No 
Rierino No 
Shift No 
Sitejet No 
TrueLoyal No 
TrustLoop No 
Yieldify No 
smm.ist No 

Integrations

Facebook Yes 
Alterna CX Yes 
Axis LMS Yes 
BetterCommerce Yes 
Boostly Yes 
JustAnotherPanel Yes 
Kimola Cognitive Yes 
Klaviyo Yes 
Mailchimp Yes 
Pure360 Yes 
Responsr Yes 
Retamo Yes 
Rierino Yes 
Shift Yes 
Sitejet Yes 
TrueLoyal Yes 
TrustLoop Yes 
Yieldify Yes 
smm.ist Yes 

Pricing Details

$0.50/location/month
$0.50 to $3.00 per location per month plus usage
Free Trial Yes 
Free Version No 

Pricing Details

$199.00 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Shout About Us

Founded

2012

Country

United States

Website

www.shoutaboutus.com

Vendor Details

Company Name

Trustpilot

Founded

2007

Country

Denmark

Website

business.trustpilot.com

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Brand Management

Approval Process Control No 
Artwork Management No 
Asset Management No 
Change Management Yes 
Fulfillment Distribution No 
Project Management No 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

NPS

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Alternatives

Alternatives