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Description
Teams can focus on making on-call better with automated categorization, filtering, and analysis of incidents for free. Incident Insights calculates the number of incidents, MTTA, MTTR, and average priority level and pinpoints the top causes of incidents using machine learning to identify patterns so that users can then measure overall team health and drive continuous improvement across services, incidents, and teams.
Shoreline is SOC 2 certified. Built by AWS experts, data security best practices are fully baked into the design, including end-to-end data encryption in transit and at rest. Incident Insights is a read-only tool, and can not disrupt production systems.
Description
StackPulse streamlines and enhances the processes of incident response and management, fostering a seamless commitment to the reliability of software services. It equips Site Reliability Engineers, developers, and on-call personnel with the essential context and authority to effectively analyze, address, and resolve incidents throughout the entire stack, regardless of scale. By revolutionizing how engineering and operations teams handle software and infrastructure services, StackPulse introduces a collaborative platform filled with various incident management tools. Users can effortlessly initiate teamwork through automated war room setups, efficient data collection, and auto-generated postmortem reports. The insights gathered during incidents pave the way for tailored recommendations on playbooks and triggers, leading to remarkable decreases in Mean Time to Recovery (MTTR) and enhanced adherence to Service Level Objectives (SLOs). Additionally, StackPulse identifies risks by analyzing unique patterns within an organization’s monitoring, infrastructure, and operational data, offering customized automated playbooks that suit specific organizational needs. This approach not only mitigates risks but also empowers teams to better manage their operational challenges.
API Access
Has API
API Access
Has API
Integrations
Opsgenie
PagerDuty
Amazon Web Services (AWS)
Apache Kafka
Datadog
GitHub
Google Cloud Platform
IBM Instana
Kubernetes
Microsoft Azure
Integrations
Opsgenie
PagerDuty
Amazon Web Services (AWS)
Apache Kafka
Datadog
GitHub
Google Cloud Platform
IBM Instana
Kubernetes
Microsoft Azure
Pricing Details
$0
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Shoreline.io
Founded
2019
Country
United States
Website
www.shoreline.io/product/insights
Vendor Details
Company Name
StackPulse
Founded
2020
Country
United States
Website
stackpulse.com
Product Features
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
Product Features
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
Incident Response
Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management