Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Begin monetizing your current website and social media platforms immediately. Incorporate a fully functional online shop directly into your site, or opt for individual product Buy Now or Add to Cart buttons to create a personalized shopping experience. Utilize your existing website, content management system, and social media accounts to promote your offerings. Market your products through your website, blog, social media profiles, and email campaigns. Connect with your customers wherever they are, whether that's on the web, social media, or by sharing product links in emails and tweets. Enjoy streamlined product and order management that integrates all your sales channels seamlessly, ensuring you stay organized and efficient in your sales efforts. Expand your reach and maximize your sales potential by leveraging every platform available to you.
Description
The leading cloud helpdesk for managing social media, alongside email, chatbots, contact forms, and review platforms, consolidates all text-based customer support channels into one seamless inbox, ensuring that no customer inquiry is overlooked. This comprehensive social customer service solution collects all incoming requests in a single ticketing system, allowing for effective task sharing and keeping the team informed. It efficiently addresses support tickets from various social media platforms like Facebook, Instagram, YouTube, and Twitter. Additionally, with live chat capabilities on your website, issues can be resolved in real-time. Take control of your support emails and enhance your website and Facebook pages with custom forms. This tool reduces the volume of support tickets while providing valuable insights into customer interactions. Additionally, it features a smart self-service FAQ option for your website, enabling customers to find answers independently. With robust statistics and insights, you can make informed adjustments to your services. Furthermore, the API allows for seamless integration with your existing internal systems, enhancing operational efficiency. Overall, this platform transforms customer service by unifying various channels and providing actionable insights for continuous improvement.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Facebook
No
Instagram
No
X (Twitter)
No
YouTube
No
Pricing Details
$9.57 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$9 per user, per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Virtuosity IT
Country
United Kingdom
Website
www.shopintegrator.com
Vendor Details
Company Name
Socialboards
Country
Norway
Website
socialboards.com/en/
Product Features
eCommerce
CRM
Yes
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
Yes
Email Marketing
No
Inventory Management
No
Kitting
Yes
Loyalty Program
No
Mobile Access
Yes
Multi-Store Management
Yes
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
Yes
SEO Management
No
Shopping Cart
Yes
Templates
Yes
Product Features
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
Yes
Multi-Account Management
Yes
Multi-User Collaboration
Yes
Post Scheduling
No
Reporting/Analytics
Yes
Social Media Monitoring
Yes