Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Automotive Repair Shops -
Spend more time growing your auto repair shop and less on inventory and accounting. With job tracking and workflow features, service writers and mechanics can be easily managed.
Heavy-Duty Vehicle Repair
Shop Controller is the best place to take care of your heavy-duty vehicle maintenance.
Fleet Maintenance Management -
ShopController allows you to manage and track your fleet vehicles, regardless of whether it is your own fleet or that of your customers.
ShopController was founded in 1992 and includes inventory control, scheduling mechanic tracking, workflow management, workflow management, and equipment maintenance. ShopController has a track record of successful multi-site and franchise management operations. Request a free online demo.
Description
Eeedo Desk offers a comprehensive omnichannel customer service platform that integrates various communication methods into one cohesive tool. This innovative software is designed for efficient management of customer service and complaints across all channels. Additionally, it allows users to track maintenance data for vehicles, rolling stock, and various equipment through a cloud-based fleet maintenance system. With our solution, you can effectively manage customer service tickets and address complaints by receiving submissions from email, call center tools, your website, and social media platforms. If more information is required, customer service representatives can seamlessly delegate tasks to the appropriate individuals within your organization. By utilizing our cloud-based software, you can enhance the speed and quality of your customer service, ultimately leading to improved satisfaction and loyalty. In today's fast-paced environment, having a reliable system like Eeedo Desk is crucial for staying ahead of customer expectations.
API Access
Has API
No
API Access
Has API
No
Integrations
QuickBooks Online
No
Steer
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ShopController
Founded
1993
Country
United States
Website
www.shopcontroller.com
Vendor Details
Company Name
eeedo
Founded
2010
Country
Finland
Website
eee.do/
Product Features
Auto Repair
Billing & Invoicing
Yes
CRM
Yes
Digital Vehicle Inspections (DVI)
No
Inventory Management
Yes
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
Yes
Quotes / Estimates
Yes
Service History
Yes
VIN Lookup
Yes
Vehicle Tracking
Yes
Work Order Management
Yes
Fleet Maintenance
Cost Tracking
Yes
Fuel Tracking
Yes
Maintenance History
Yes
Maintenance Scheduling
Yes
Parts Inventory Management
Yes
Repair Tracking
Yes
Tire Management
Yes
Vehicle Information
Yes
Warranty Tracking
Yes
Work Order Management
Yes
Product Features
Social Networking
Activity / News Feed
Yes
Advertising Management
Yes
Blogs
Yes
Data Security
Yes
Event Management
Yes
Group Management
Yes
Media Library
Yes
Privacy Options
Yes
Real-time Chat
Yes
Social Media Integration
Yes
Social Media Tagging
Yes
User Profiles
Yes