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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ShippingChimp is an innovative order-tracking solution designed to provide customers with comprehensive tools that significantly improve their experience after making a purchase. It allows users to anticipate delivery issues, keeps customers informed about their order's whereabouts, addresses complaints regarding lost or damaged products, features a self-service return portal, and prompts customers for reviews at optimal times. Our primary focus is to ensure you enjoy a smooth shipping journey, from the creation of shipping labels to the successful arrival of packages. You can rely on us for a delivery experience that is free from complications. Additionally, take advantage of savings of up to 53% on your shipping expenses. No matter where you're sending your packages, we offer the most competitive rates across Canada, ensuring your shipping needs are met efficiently and affordably. With ShippingChimp, you can elevate your post-purchase satisfaction to a whole new level.

Description

Create exceptional experiences for customers after their purchase. Anticipate inquiries about order status before they arise. Enhance customer satisfaction with timely, branded shipping updates. For eCommerce businesses, openness is your most effective resource. Wonderment isn’t just another order tracking tool; we provide comprehensive insight into your shipments, ensuring that you can create a pleasantly surprising post-purchase journey. Keep customers informed about their order status, including any delays or issues with shipping. This approach not only boosts customer satisfaction but also lowers support costs, resulting in a beneficial scenario for everyone involved. Deliver instant updates on orders through the platforms you already utilize to elevate the customer experience. Equip your support and operations teams with daily summaries and real-time alerts regarding any stalled, delayed, or missing orders, and facilitate internal notifications via Slack, Gorgias, or email for seamless communication and efficiency. With this system in place, you can transform customer interactions and foster loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Shopify Plus Yes 
Amazon Yes 
Attentive No 
BigCommerce Yes 
Canopy No 
Descartes ShipRush Yes 
EasyPost Yes 
FedEx Ship Manager Yes 
Gorgias No 
Klaviyo No 
Postscript No 
QuickBooks Online Yes 
ReturnPro No 
Shopify POS Yes 
Slack No 
WooCommerce Yes 
Xero Yes 
Zapier No 

Integrations

Shopify Yes 
Shopify Plus Yes 
Amazon No 
Attentive Yes 
BigCommerce No 
Canopy Yes 
Descartes ShipRush No 
EasyPost No 
FedEx Ship Manager No 
Gorgias Yes 
Klaviyo Yes 
Postscript Yes 
QuickBooks Online No 
ReturnPro Yes 
Shopify POS No 
Slack Yes 
WooCommerce No 
Xero No 
Zapier Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$20 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ShippingChimp

Website

www.shippingchimp.com

Vendor Details

Company Name

Wonderment

Founded

2020

Country

United States

Website

www.wonderment.com

Product Features

Shipment Tracking

Alerts/Notifications No 
Delivery Estimate No 
For Freight No 
For eCommerce No 
Status Tracking No 
Website Integration No 

Product Features

Shipment Tracking

Alerts/Notifications No 
Delivery Estimate No 
For Freight No 
For eCommerce No 
Status Tracking No 
Website Integration No 

Alternatives

Alternatives