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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

ShippingChimp is an innovative order-tracking solution designed to provide customers with comprehensive tools that significantly improve their experience after making a purchase. It allows users to anticipate delivery issues, keeps customers informed about their order's whereabouts, addresses complaints regarding lost or damaged products, features a self-service return portal, and prompts customers for reviews at optimal times. Our primary focus is to ensure you enjoy a smooth shipping journey, from the creation of shipping labels to the successful arrival of packages. You can rely on us for a delivery experience that is free from complications. Additionally, take advantage of savings of up to 53% on your shipping expenses. No matter where you're sending your packages, we offer the most competitive rates across Canada, ensuring your shipping needs are met efficiently and affordably. With ShippingChimp, you can elevate your post-purchase satisfaction to a whole new level.

Description

Connects with over 900 carriers across the globe, ensuring that both you and your customers are always informed about the location of each shipment. By activating automated email notifications, your customers can effortlessly track their order status, significantly reducing the number of “where’s my order” inquiries. It fully supports various shipping options, including AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet, and ePacket (China Post, China EMS), and allows you to conveniently conceal any Chinese origins. The parcel tracking application offers a personalized experience by letting you tailor the tracking template to align with your store's aesthetic. You have the flexibility to customize text colors, button styles, and background designs, along with the option to choose which tracking information is visible. Additionally, you can include a message in the "seller's message" field for further engagement. To boost your revenue, consider enabling product recommendations on the tracking page. This feature not only keeps customers informed but also minimizes the need for customer care representatives to handle “where is my order” concerns. Customers can independently access their order details at your store's tracking page anytime, using their shipment tracking number or a combination of their order ID and email. This seamless tracking experience enhances customer satisfaction and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Yes 
BigCommerce Yes 
Descartes ShipRush Yes 
EasyPost Yes 
FedEx Ship Manager Yes 
Magento Yes 
QuickBooks Online Yes 
ShipStation Yes 
Shopify Yes 
Shopify POS Yes 
Shopify Plus Yes 
WooCommerce Yes 
Xero Yes 
eBay Yes 

Integrations

Amazon No 
BigCommerce No 
Descartes ShipRush No 
EasyPost No 
FedEx Ship Manager No 
Magento No 
QuickBooks Online No 
ShipStation No 
Shopify No 
Shopify POS No 
Shopify Plus No 
WooCommerce No 
Xero No 
eBay No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$9 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ShippingChimp

Website

www.shippingchimp.com

Vendor Details

Company Name

Shopify

Country

Latvia

Website

apps.shopify.com/trackr

Product Features

Shipment Tracking

Alerts/Notifications No 
Delivery Estimate No 
For Freight No 
For eCommerce No 
Status Tracking No 
Website Integration No 

Product Features

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate No 
For Freight No 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Alternatives

Alternatives