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Description
Gain immediate access to dynamic, predictive insights for every shipment. Shippeo’s innovative automated carrier onboarding process has reached a remarkable 98% satisfaction rate among carriers by prioritizing efficiency and quality, utilizing automation, and offering a specialized support team. Enhance your productivity by eliminating the need for manual shipment pairing through our advanced and comprehensive integrations. Notably, half of Shippeo's carrier integrations utilize TMS data in addition to telematics data for enhanced accuracy. Trust in more reliable information thanks to continuous 24/7 monitoring of all IT integrations. Increase your shipment tracking efficiency with Shippeo’s compliance reporting for carriers, which is rooted in their latest performance metrics. By providing real-time delivery updates and predictive ETAs, you can significantly enhance customer satisfaction and streamline collaboration within your team, ensuring that both internal personnel and clients are well-informed ahead of time. This innovative approach not only optimizes logistics processes but also fosters greater trust and transparency between all parties involved.
Description
Tracey, developed by Sendcloud, is a shipping intelligence platform hosted in the cloud that empowers e-commerce brands, third-party logistics providers, and retailers to enhance their delivery performance by transforming fragmented carrier tracking information into organized and actionable insights. This allows businesses to effectively evaluate carriers, streamline costs, and elevate the overall customer experience. The software consolidates parcel and status information from over 40 global carriers, providing real-time shipment visibility, accurately forecasting delays, and suggesting optimal transport choices based on factors like cost, reliability, transit durations, and service level agreements, rather than relying on guesswork. It facilitates the ongoing assessment and comparison of carrier performance, enables benchmarking against industry standards, and aids in negotiating more favorable carrier contracts. Additionally, Tracey automates proactive notifications for customers, significantly reducing inquiries regarding order status with estimated time of arrival predictions and alerts for any delivery issues. With the capability to integrate seamlessly with current shipping, customer service, or warehouse systems through an API, Tracey ensures that the right parcel information is accessible when needed, thus streamlining operations further. This comprehensive approach not only enhances operational efficiency but also builds stronger relationships with customers through improved communication and transparency.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Bitfreighter
Yes
DAT
Yes
Mapon
Yes
SAP Store
Yes
Sendcloud
No
Seven Senders
Yes
Integrations
Bitfreighter
No
DAT
No
Mapon
No
SAP Store
No
Sendcloud
Yes
Seven Senders
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Shippeo
Founded
2014
Country
France
Website
www.shippeo.com
Vendor Details
Company Name
Sendcloud
Founded
2019
Country
Belgium
Website
www.traceybysendcloud.com
Product Features
Logistics
3PL
Yes
Barcoding / RFID
No
CRM
Yes
Container Tracking
Yes
Cross Docking
Yes
Fleet Management
Yes
Inventory Management
Yes
Order Management
Yes
Purchasing
Yes
Scheduling
Yes
Shipping Management
Yes
Transportation Management
Yes
