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Description

ShipMonk operates with a guiding principle: help ecommerce brands scale through technology-driven fulfillment solutions that enable entrepreneurs to devote more time to the things that matter most in their businesses. Put simply, we help ecommerce brands STRESS LESS and GROW MORE. ShipMonk has 12 state-of-the-art facilities across the US, Canada, Mexico, and Europe. We are America’s fastest-growing third-party logistics provider (3PL), specializing in sustained growth for ecommerce brands. Our enterprise-level fulfillment services stand out thanks to seamless integrations, superior shipping rates and services, and powerful order, inventory, and warehouse management technology. Our 3PL platform streamlines shipping and order fulfillment via a unified portal. This "one-stop shop" takes the guesswork out of managing the different layers of your operation with real-time access to incredible data. For example, you can view best-selling items, blacklist old SKUs, receive alerts for low inventory, and track stock levels across multiple sales channels. Overall, ShipMonk is committed to innovation, user-friendly technology, and customer service. We love helping brands grow, and have the tools and team for you to do so!

Description

We pride ourselves on being your trusted partners in logistics, acting as an extension of your logistics capabilities. By uniting various logistics companies, we deliver cost-effective and dependable shipping solutions tailored specifically for your eCommerce ventures. Our goal is to provide your business with exceptional eCommerce shipping options, ensuring you access the most competitive rates, enhancing your delivery capabilities, and offering insightful analysis of your logistics reports—all conveniently housed within a single shipping platform. iThink Logistics stands out as the third-party logistics provider that streamlines your eCommerce shipping experience like never before. Our platform allows you to merge multiple logistics services into one comprehensive global shipping solution, automating your operations without incurring any platform integration fees. With our advanced recommendation engine, customers receive optimal shipping options, while the auto reattempt feature significantly diminishes the likelihood of returns. Furthermore, our commitment to innovation ensures that your logistics operations remain efficient and responsive to market demands.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Yes 
Magento Yes 
OpenCart Yes 
PrestaShop Yes 
Shopify Yes 
WooCommerce Yes 
eBay Yes 
Adobe Commerce Yes 
BigCommerce Yes 
ChannelAdvisor Yes 
EasyPost Yes 
Miva Yes 
ReturnPro Yes 
SellerActive Yes 
Soldsie Yes 
Toolio Yes 
Vin WMS No 
WhatsApp No 
Wish Yes 
Zen Cart Yes 

Integrations

Amazon Yes 
Magento Yes 
OpenCart Yes 
PrestaShop Yes 
Shopify Yes 
WooCommerce Yes 
eBay Yes 
Adobe Commerce No 
BigCommerce No 
ChannelAdvisor No 
EasyPost No 
Miva No 
ReturnPro No 
SellerActive No 
Soldsie No 
Toolio No 
Vin WMS Yes 
WhatsApp Yes 
Wish No 
Zen Cart No 

Pricing Details

At ShipMonk, the goal is to create customer-facing, forward-thinking solutions that challenge long-static logistics standards, evolve with the ecommerce landscape, and make fulfillment user-friendly for brands of all sizes so they can focus on growth. With this in mind, the technology ShipMonk develops is free of charge to clients. In terms of fees for 3PL fulfillment services, these vary by client, as every business has unique needs in terms of inventory, shipping, slotting, etc. That being said, the general pricing structure is as such:

ShipMonk's minimum pick and pack fee is $250/month. There are no restrictions when it comes to the size of clients they work with, but the minimum cost does cover running each account on the ShipMonk platform, and account support.

First item pick fee per order is $3.00. Additional item pick fee per order is $0.75. Promotional inserts cost $0.20 per order.

Item returns processing is $2.00 plus $0.50 for each additional return item in an order.

Special services (fulfillment services outside of your usual monthly plan) have their own pricing: $45/man-hour in general, container unloading ($300 per 20' container and $500 per 40' container), packaging materials ($0.15 - $2.00).

Storage fees depend on bin size. Small bins are $1 per month, Medium bins are $2 per month, Large bins are $3 per month, X-Large bins are $4 per month, and Pallets are $25 per month.

Contact ShipMonk’s Client Success team directly for a custom quote on these, or any other specific needs.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ShipMonk

Founded

2014

Country

United States

Website

www.shipmonk.com

Vendor Details

Company Name

iThink Logistics

Founded

2016

Country

India

Website

www.ithinklogistics.com

Product Features

Inventory Management

Alerts/Notifications Yes 
Barcoding / RFID Yes 
Forecasting Yes 
Inventory Optimization Yes 
Kitting Yes 
Manufacturing Inventory Management No 
Mobile Access Yes 
Multi-Channel Management Yes 
Product Identification Yes 
Reorder Management Yes 
Reporting/Analytics Yes 
Retail Inventory Management Yes 
Supplier Management No 
Warehouse Management Yes 

Order Fulfillment

Choose Shipping Service Yes 
Global Shipping Yes 
Inventory Management Yes 
Multi-Channel Support Yes 
Order Management Yes 
Production Logistics No 
Recycling No 
Returns Management Yes 
Supply Chain Management No 
eCommerce Integration Yes 

Order Management

Back Order Management Yes 
Catalog Management No 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Shipping

Air Shipping Yes 
Bills of Lading Yes 
Container Shipping Yes 
Freight Shipping Yes 
Ground Shipping Yes 
Import / Export Yes 
Ocean Shipping Yes 
Parcel Shipping Yes 
Quotes / Estimates Yes 
Shipment Tracking Yes 
Warehouse Management Yes 

Warehouse Management

3PL Management Yes 
Barcoding / RFID Yes 
Category Customization No 
Channel Management No 
Demand Planning No 
Inventory Management Yes 
Location Control Yes 
Order Management Yes 
Purchasing Yes 
Quality Control Yes 
Receiving / Putaway Management Yes 
Returns Management Yes 
Shipping Management Yes 

Product Features

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping No 
Quotes / Estimates No 
Shipment Tracking No 
Warehouse Management No 

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