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Description

ShiftCare's Care Management features make it easier to provide highly personalized support to clients, their families, and their families. Our care management features make it easy to organize shifts, rosters, and teams, allowing you to deliver a more efficient and effective service. ShiftCare seamlessly integrates timesheets, expenses, and invoices to make accurate accounting easy. This will reduce your workload and help you grow. We connect you and all your teams with everything you need to coordinate shifts, coordinate clients, and provide quality care wherever they are. We make it easy for new clients to be welcomed, understand their needs and manage their goals. We also help them establish good relationships with their family and friends. Your teams will support clients in reaching their goals. We make it easy to track their progress and share it with the right people.

Description

Communicate provides both hosted and on-premise multi-modal communication solutions that incorporate interactive text, voice, and email. These solutions are designed to assist organizations with intricate scheduling challenges, particularly those in sectors such as higher education, utilities, healthcare, manufacturing, and customer service, enhancing outreach and engagement while simultaneously lowering operational expenses. The system facilitates automated notifications through text, voice (IVR), mobile applications, web portals, and email, enabling schedulers to efficiently manage multiple shift callouts at once without the hassle of lengthy individual phone calls. Additionally, employees have the capability to report absences or tardiness via calls or texts, including specific information on their expected arrival times. The real-time integration with your Kronos system guarantees that managers receive updates almost instantly, ensuring they are always informed. Furthermore, the ability to send mass notifications to the workforce in real-time improves overall communication and responsiveness within the organization. With these advanced features, Communicate significantly streamlines communication processes and enhances operational efficiency.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ADP Comprehensive Services No 
Cogsdale Customer Service Management No 
LumenVox Automatic Speech Recognition (ASR) No 
VBVoice No 
Xero Yes 

Integrations

ADP Comprehensive Services Yes 
Cogsdale Customer Service Management Yes 
LumenVox Automatic Speech Recognition (ASR) Yes 
VBVoice Yes 
Xero No 

Pricing Details

$9 per user per month
Basic - $9
Professional - $15
Premium - $25
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

ShiftCare

Founded

2015

Country

Australia

Website

shiftcare.com

Vendor Details

Company Name

Vocantas

Founded

1994

Country

Canada

Website

www.vocantas.com

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync No 
Client Database Yes 
Group Scheduling Yes 
Mobile Access Yes 
Multi-Location Yes 
Online Booking Yes 
Online Payments No 
Recurring Appointments Yes 
Room Booking Management No 

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications Yes 
Patient Management Yes 
Physician Management No 
Predictive Analytics No 

Home Care

Billing & Invoicing Yes 
Care Plan Management Yes 
Caregiver Management Yes 
Client Management Yes 
Field Communication Yes 
Insurance Management No 
Payroll Management Yes 
Scheduling Yes 
Visit Verification Yes 

Home Health Care

Billing & Invoicing Yes 
Charting No 
Electronic Signature Yes 
Employee Tracking Yes 
Medication Database No 
Patient Intake No 
Scheduling Yes 
Time / Task Reporting Yes 

Medical Scheduling

Appointment Management Yes 
Billing & Invoicing Yes 
Drag & Drop Yes 
Facility Scheduling No 
Multi-Location Yes 
No-Show Tracking No 
On Call Scheduling No 
Patient Records Yes 
Patient Scheduling No 
Physician Management No 
Recurring Appointments Yes 
Self Service Portal No 
Staff Scheduling Yes 

Nurse Scheduling

Float Pool Management No 
Online Scheduling Yes 
Overtime Calculation Yes 
Payroll Management No 
Predictive Analytics No 
Shift Dispatching / Messaging No 
Shift Scheduling Yes 
Shift Swapping No 
Skills Tracking Yes 
Vacation / Leave Tracking Yes 

Patient Case Management

Activity Tracking Yes 
Assessment Notes Yes 
Billing & Invoicing Yes 
Calendar Management No 
Candidate Identification No 
Case List Management No 
Eligibility Verification No 
HIPAA Compliant Yes 
Medical History Records No 
Patient Records No 
Referral Management No 
Treatment Planning No 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling Yes 
Automated Scheduling No 
Calendar Management Yes 
Class Scheduling No 
Employee Scheduling Yes 
Facility Scheduling No 
Group Scheduling Yes 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location No 
Online Scheduling Yes 
Payment Processing No 
Real-time Scheduling Yes 
Reservations No 
Resource Scheduling No 
Room Booking Management No 

Product Features

Employee Scheduling

Appointment Management No 
Automated Scheduling Yes 
Calendar Management No 
Employee Database No 
Group Scheduling No 
Messaging Yes 
Mobile Access Yes 
Payroll Management No 
Reporting/Analytics Yes 
Resource Management No 
Schedule Distribution No 
Scheduling Yes 
Shift Scheduling No 
Shift Swapping No 
Time Clock No 
Time Tracking No 
Vacation / Leave Tracking No 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging Yes 
Email Management No 
Employee Directory No 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony No 
Video Chat No 
Voice Chat No 

Medical Scheduling

Appointment Management Yes 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling Yes 
Multi-Location Yes 
No-Show Tracking Yes 
On Call Scheduling Yes 
Patient Records No 
Patient Scheduling No 
Physician Management Yes 
Recurring Appointments Yes 
Self Service Portal No 
Staff Scheduling No 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling Yes 
Automated Scheduling Yes 
Calendar Management No 
Class Scheduling No 
Employee Scheduling Yes 
Facility Scheduling No 
Group Scheduling No 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location Yes 
Online Scheduling No 
Payment Processing No 
Real-time Scheduling Yes 
Reservations No 
Resource Scheduling No 
Room Booking Management No 

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