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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Shift Technology delivers a purpose-built AI solution for claims fraud detection and resolution, empowering insurers to protect revenue and increase efficiency. Unlike traditional systems, it leverages advanced AI models trained on insurance data to detect fraud patterns with speed and accuracy. Its integration with the Insurance Data Network enables carriers to see connections across organizations, making it possible to identify industry-scale schemes. Shift not only detects suspicious activity but also prioritizes cases based on business impact, giving SIU and claims teams the right focus. Insurers benefit from faster investigation cycles, reduced false positives, and optimized fraud management processes. Global leaders such as AXA and Assurant use Shift to prevent millions in losses and resolve cases that would normally take days within minutes. Customer success stories highlight reduced operational overhead, improved investigation accuracy, and higher fraud detection rates. With AI at its core, Shift Technology equips insurers with the tools to stay ahead of increasingly sophisticated fraudsters.

Description

Every bank and fintech requires AI fraud investigators to create a reality where fraud victims are a thing of the past, and Trident is leading the charge by providing limitless investigators to these institutions. By deploying AI agents designed specifically to combat card fraud and APP scams, our solution integrates effortlessly with your in-app dispute forms, messaging systems, and alerting mechanisms. This innovation drastically reduces fraud resolution times from several days to mere minutes, ultimately enhancing customer satisfaction. Moreover, our AI agents bolster your fraud management capabilities, ensuring that every case is addressed regardless of the volume of incidents reported. With a streamlined process for handling false positives, our detection models can identify a greater number of transactions, ensuring that real fraud is captured effectively. Additionally, our assistant can be easily incorporated with platforms like Intercom, Zendesk, or any existing case management system you may currently utilize, providing a comprehensive tool for fraud detection and resolution. By harnessing the power of AI, we can transform the landscape of fraud investigation and support banks in safeguarding their customers more efficiently than ever before.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Intercom No 
Zendesk No 

Integrations

Intercom Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Shift Technology

Founded

2014

Country

France

Website

www.shift-technology.com/products/claims-fraud

Vendor Details

Company Name

Trident AI

Website

tridentai.co

Product Features

Fraud Detection

Access Security Management No 
Check Fraud Monitoring No 
Custom Fraud Parameters Yes 
For Banking No 
For Crypto No 
For Insurance Industry Yes 
For eCommerce No 
Internal Fraud Monitoring No 
Investigator Notes Yes 
Pattern Recognition Yes 
Transaction Approval Yes 

Product Features

Fraud Detection

Access Security Management No 
Check Fraud Monitoring No 
Custom Fraud Parameters No 
For Banking No 
For Crypto No 
For Insurance Industry No 
For eCommerce No 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition No 
Transaction Approval No 

Alternatives

Alternatives

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NetMap

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