Average Ratings 0 Ratings
Average Ratings 4 Ratings
Description
The SaaS landscape is in full swing! Equip your customer-facing teams with the essential tools they need to transition users from trial to long-term loyalty. Enhance your entire product-led ecosystem with actionable insights on product engagement. Ensure your teams are well-informed and avoid operating in uncertainty! There’s no need for an additional CRM; just opt for a more intelligent one. Provide your go-to-market teams with the critical engagement data necessary for their roles, while steering clear of investing in another cumbersome CRM. In today’s SaaS environment, it's all about experiencing the product before making a purchase. Replace traditional MQLs with a lead qualification system that prioritizes prospects likely to convert. Sherlock monitors engagement and activation trends over time, allowing your Sales team to concentrate on product-qualified leads rather than pursuing unproductive paths. Sherlock converts all in-app interactions into an engagement score, offering a clear ranking of your most and least engaged users. Additionally, when there are multiple users on a single account, Sherlock scores engagement at the account level too, ensuring a comprehensive view of user activity. This innovative approach empowers teams to make data-driven decisions and enhances overall customer satisfaction.
Description
Woopra is a Customer Journey Analytics platform that helps companies understand, analyze and retain customers. The platform is designed for optimization and growth across the entire customer lifecycle. The platform uses individual-level data to generate aggregate analytics reports that provide full lifecycle insights and bridge departmental gaps.
Woopra's proprietary tracking technology tracks your usage across your website and mobile apps. The platform also offers 51+ integrations with partners like Salesforce, Marketo and Intercom. This allows you to seamlessly unify disparate data points across tools or teams.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Appcues
Yes
HubSpot CRM
Yes
Intercom
Yes
Pipedrive
Yes
Slack
Yes
ActiveCampaign
No
BigPicture
No
Campaign Monitor
No
Convert Experiences
No
Desktop.com
No
Integrations
Appcues
Yes
HubSpot CRM
Yes
Intercom
Yes
Pipedrive
Yes
Slack
Yes
ActiveCampaign
Yes
BigPicture
Yes
Campaign Monitor
Yes
Convert Experiences
Yes
Desktop.com
Yes
Pricing Details
$199 per month
Free Trial
Yes
Free Version
No
Pricing Details
$999/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Sherlock
Country
United States
Website
www.sherlockscore.com
Vendor Details
Company Name
Appier
Founded
2012
Country
Taiwan
Website
www.woopra.com
Product Features
Product Analytics
Attribution
No
Automatic Data Capture
No
Churn Reporting
No
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
No
Data Export
No
Data History Retention
No
Data Labeling
No
Product Engagement Scoring
No
Real-Time Data Analysis
No
Touchpoint Analytics
No
User Segmentation
No
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
No
Text Analysis
Yes
Trend Analysis
Yes
Customer Journey Mapping Tools
Action Management
No
Attribution Modeling
No
Behavioral Analytics
No
Collaboration
No
Customer Profiles
No
Data Import / Export
No
Predictive Analytics
No
Surveys & Feedback
No
Templates
No
Marketing Analytics
A/B Testing
No
Campaign Management
No
Channel Attribution
No
Customer Journey Mapping
No
Dashboard
No
Performance Metrics
No
Predictive Analytics
No
ROI Tracking
No
Social Media Metrics
No
Website Analytics
No
Product Analytics
Attribution
No
Automatic Data Capture
No
Churn Reporting
No
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
No
Data Export
No
Data History Retention
No
Data Labeling
No
Product Engagement Scoring
No
Real-Time Data Analysis
No
Touchpoint Analytics
No
User Segmentation
No
Web Analytics
Campaign Management
Yes
Conversion Tracking
Yes
Form Analytics
No
Goal Tracking
Yes
Keyword Tracking
Yes
Multiple Site Management
Yes
Pageview Tracking
Yes
Referral Source Tracking
Yes
Site Search Tracking
Yes
Time on Site Tracking
Yes
User Interaction Tracking
Yes