Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Google Workspace (G Suite) and Gmail users can create, manage, and share team address books (labels), from anywhere (Gmail or Google Contacts, etc.). .
You can define access permissions just like you would with a Google Doc.
- View Only
Edit
Delete permission
- Re-share
- Transfer of ownership
Access contact information shared with you anywhere in your workspace (Gmail/Google Contacts, Calendar/Mobile phones, etc. .
When you compose or receive email (such as with a CRM), you can see the senders and recipients information.
Email, Phone, Company, Job Title
- Notes added on to the contact
- Previous interactions with this contact
Shared Contacts for Gmail increases productivity for all Gmail users and Google Workspace users. It solves a major problem that Gmail, Google Workspace and G Suite do not address: i.e. The ability to share contacts with other people.
Description
eContact efficiently manages millions of dynamic and strategically timed multi-channel customer interactions each month, utilizing IVR, SMS, and Email services for major Fortune 500 companies across North America. By seamlessly integrating these channels, eContact ensures that customers receive the appropriate communication through their preferred medium, precisely when it is most effective. The platform can significantly increase the number of automated outreach efforts during peak contact periods, thereby enhancing both customer engagement and response rates. It also aligns the volume of outbound communications with available customer support resources, taking into account historical data and current service conditions. Furthermore, eContact personalizes each interaction by considering factors such as individual channel preferences, customer status, and various other customer-specific variables to optimize the timing, content, and frequency of contact attempts. This holistic approach not only improves customer satisfaction but also drives better business outcomes through targeted engagement strategies.
API Access
Has API
No
API Access
Has API
No
Integrations
Gmail
No
Pricing Details
$0.99/user/month
Lite $0.99/user/month
Team $1.79/user/month
Business $2.59/user/month
Team $1.79/user/month
Business $2.59/user/month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Gapps Experts
Founded
2011
Country
United States
Website
getsharedcontacts.com
Vendor Details
Company Name
SkyCreek
Founded
2003
Country
United States
Website
www.skycreek.com/products/econtact/
Product Features
Contact Management
Activity Management
Yes
Appointment Management
No
Contact Database
Yes
Contact History
Yes
Contact Import/Export
Yes
Customer Pipeline
No
Email Marketing
No
Group Management
Yes
Interaction Tracking
Yes
Lead Management
No
Prospecting Tools
No
Sales Pipeline Management
Yes
Search / Filter
No
Segmentation
Yes
Shared Contacts
Yes
Social Media Integration
No
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Contact Management
Activity Management
No
Appointment Management
Yes
Contact Database
Yes
Contact History
Yes
Contact Import/Export
Yes
Customer Pipeline
No
Email Marketing
Yes
Group Management
No
Interaction Tracking
Yes
Lead Management
No
Prospecting Tools
No
Sales Pipeline Management
Yes
Search / Filter
No
Segmentation
Yes
Shared Contacts
No
Social Media Integration
No