Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
At SMI, we provide innovative Retail IoT solutions that revolutionize traditional retail spaces into an interconnected and highly relevant omnichannel experience. Our aim is to assist retailers in achieving significant improvements in a connected landscape, encompassing everything from supply chain logistics to merchandising strategies and marketing initiatives. With our cloud-managed Wi-Fi and shopper location analytics, businesses can evaluate their performance based on crucial customer behavior metrics. The SMI mesh networking solution comprises all necessary elements, including a dedicated platform with a personalized portal for managing Wi-Fi services and insightful customer location analytics to assess how well stores attract and retain shoppers. By recognizing customers as soon as they enter the premises, retailers unlock opportunities for targeted communication throughout the shopper's journey, ultimately enhancing the overall buying experience with personalization and satisfaction. Such advancements not only boost engagement but also enable retailers to adapt more swiftly to consumer preferences in a rapidly evolving market.
Description
Shoppers entering retail spaces are seeking not just transactions, but also memorable experiences and moments of delight, such as the convenience of picking up or returning online orders in-store or catching a compelling discount from a sales associate on an item they've been eyeing. Yet, many retailers find themselves hindered by outdated point of sale (POS) systems that fail to support the modern, customer-focused capabilities required today. TCS OmniStoreTM emerges as a groundbreaking unified commerce platform that transforms the shopping experience by placing itself at the core of retail operations. This solution addresses the challenges faced by retailers burdened with a disjointed array of systems that cannot keep pace with changing consumer demands. It enables businesses to seamlessly orchestrate integrated multichannel customer journeys while rapidly developing new services and applications without the limitations of traditional channels. Furthermore, it allows customers to enjoy the freedom to checkout from any location within the store, ensuring that retail environments remain consistently engaging and interconnected, fostering unique micro-experiences that resonate with shoppers. Ultimately, TCS OmniStoreTM empowers retailers to elevate their customer interactions in a competitive marketplace.
API Access
Has API
No
API Access
Has API
No
Integrations
AODocs
No
Adenza
No
Adobe Advertising Cloud
No
Amazon Web Services (AWS)
No
Apigee
No
Appian
No
Blueprint
No
Commvault Cloud
No
Freshdesk
No
HPE Consumption Analytics
No
Integrations
AODocs
Yes
Adenza
Yes
Adobe Advertising Cloud
Yes
Amazon Web Services (AWS)
Yes
Apigee
Yes
Appian
Yes
Blueprint
Yes
Commvault Cloud
Yes
Freshdesk
Yes
HPE Consumption Analytics
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Cyscom
Website
www.sharemyinsight.com
Vendor Details
Company Name
Tata Consultancy Services
Founded
1968
Country
India
Website
www.tcs.com/omnistore-unified-commerce-solution
Product Features
Business Intelligence
Ad Hoc Reports
No
Benchmarking
No
Budgeting & Forecasting
No
Dashboard
Yes
Data Analysis
Yes
Key Performance Indicators
No
Natural Language Generation (NLG)
No
Performance Metrics
No
Predictive Analytics
No
Profitability Analysis
No
Strategic Planning
No
Trend / Problem Indicators
No
Visual Analytics
Yes
Data Visualization
Analytics
Yes
Content Management
No
Dashboard Creation
Yes
Filtered Views
No
OLAP
No
Relational Display
No
Simulation Models
No
Visual Discovery
No
Product Features
Multi-Channel eCommerce
Catalog Management
No
Channel Management
No
Data Synchronization
No
Email Marketing
No
Inventory Management
No
Marketplace Integration
No
Mobile Commerce
No
Order Management
No
Promotions Management
No
Returns Management
No
SEO Management
No
Shopping Cart
No
Social Commerce
No