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Description
SevenRooms, a guest experience and retention platform, helps hospitality operators acquire, engage and retain more customers -- both on- and off-premise. The platform connects hospitality operators with data across the guest journey, allowing them to drive revenue and profitability. SevenRooms was founded in 2011 and venture-backed both by Amazon, Comcast Ventures, and Providence Strategic Growth. It has dining, hotel F&B and entertainment clients around the world, including: Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Wolfgang Puck, Michael Mina,Jumeirah Group, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, Corbin & King, Live Nation and Topgolf.
Description
TableLink handles reservations, waitlist and floor plan for independent, full service restaurants and small groups.
It runs on a real time floor plan with table joins and saved layouts. Reservations come through a branded online booking page, and live availability is also exposed through an MCP server, so it is bookable directly inside ChatGPT and Claude. An iPad kiosk covers guest check in and the waitlist. A guest CRM keeps visit history and a reliability score per phone number, and SMS plus email confirmations and reminders go out automatically, with SMS covering the US and Canada.
New: guest deposits and card on file holds, on Pro plans and above, with rules by party size, day, holiday and date range, and a host can waive one and note why. Local Team Sync keeps the iPads and phones at a restaurant synced with each other, so the floor plan and check ins keep working through an internet outage.
Staff sign in with their own PIN by role: Host, Floor Lead or Manager. Restaurant groups get a multi location dashboard. TableLink runs on iPad, iPhone and the web, with one flat monthly price. No per-cover fees, no booking commissions, no contracts. Plans start at $10 a month billed annually or $13 month to month, with a 14 day free trial. Card required, nothing charged during the trial.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Agilysys Golf
Yes
Agilysys Spa
Yes
Atlas Direct Tips
Yes
Bindo POS
Yes
Cendyn Guestrev
Yes
Cybersource
Yes
Emma
Yes
Everyware
Yes
Hostie
Yes
Mailchimp
Yes
Integrations
Agilysys Golf
No
Agilysys Spa
No
Atlas Direct Tips
No
Bindo POS
No
Cendyn Guestrev
No
Cybersource
No
Emma
No
Everyware
No
Hostie
No
Mailchimp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$10/month
Flat monthly subscription, no per-cover fees. Starter $10/mo (annual) or $13/mo (monthly). Pro $25/mo annual or $28/mo monthly. Restaurateur (multi-location) $49/mo annual + $10/location. Optional SMS add-on $15/mo (1,000 texts; bill capped $94/mo). 14-day free trial — card to start (secured by Stripe), no charge during the trial, cancel anytime.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SevenRooms
Founded
2011
Country
United States
Website
www.sevenrooms.com
Vendor Details
Company Name
CR2 Creative
Founded
2016
Country
United States
Website
tablelink.app
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
Yes
Single Property
No
Vacation Rental
No
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
No
Room Booking Management
No
Third Party Booking
No
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
Yes
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
Yes
Reservations Management
Yes
Sales Tracking
Yes
Table Management
Yes
Wait List Management
Yes
Waitstaff Management
Yes
Restaurant Reservations
Capacity Monitoring
Yes
Custom Reservation Inventory
Yes
Deposits / Prepayment Processing
Yes
Email Marketing
Yes
Facebook Reservations
Yes
Feedback Management
Yes
Guest Data
Yes
Guest Notifications
Yes
Mobile App Booking
Yes
Online / Website Reservations
Yes
Reminders
Yes
Reporting / Analytics
Yes
Seat / Table Optimization
Yes
Text/SMS Communications
Yes
Waitlist Management
Yes
Waitlist
Alerts/Notifications
Yes
Customer Database
Yes
For Restaurants
Yes
Prioritization
Yes
Public Waitlist
Yes
Reporting & Statistics
Yes
Self Check-in
Yes
Waiting Time Tracking
Yes
Waitlist Status Tracking
Yes
Product Features
Restaurant Reservations
Capacity Monitoring
Yes
Custom Reservation Inventory
No
Deposits / Prepayment Processing
Yes
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
Yes
Guest Notifications
Yes
Mobile App Booking
Yes
Online / Website Reservations
Yes
Reminders
Yes
Reporting / Analytics
Yes
Seat / Table Optimization
Yes
Text/SMS Communications
Yes
Waitlist Management
Yes
